"Ordered obscure old part online and picked up in a week. "
"Received my order within the week of ordering the part during the busiest shopping time of the year."
"Great experience buying OEM parts from Lou Fusz at a great price. Fast shipping and quick pickup from the store."
"Easy activity, and a good price when ordering on line"
"Bought an oil filter online and dropped by to pick it up. Showed the parts specialist my order number, he walked away, came back with my filter, and all was complete. Couldn't have been any faster. Will look to Lou Fusz for future orders."
"Good prices for OEM products and quick delivery."
"Very disappointed in the service after the sale. sent 3 emails and left 2 messages for our sales rep, Erich Hayen and still have not heard back. Definitely will NOT purchase a car again from this dealership."
"Ordered a few parts for my 2017 Prius Prime online for pick up. Very smooth and fast experience!"
"I've always had quality service here.
"
"I was led to your Website when looking for a 2008 corrolla front TRD sway bar. When I entered the year make and model, your site led me to PN PTR62-OC180. After ordering and receiving part, I find out that it is for a Sequoia and a Tundra. I live in Hawaii and not worth it to pay shipment back to you. Extremely disappointed"
"Ordered a Truestart battery that is plainly evident on their website
It all went thru OK, but the Toyota parts guy immediately Emailed to tell me that that battery was actually not
available, even though it appears on the website//(Memorial Day sale?)
So, OK, ordered a more expensive Truestart battery, getting ready to go & pick it up, get another Email from
local Toyota dealership//same problem, not available, I needed to order an even more expensive Truestart.
It may not seem like a big deal, but navigating thru this website is a big pain in the ****, it took quite a while &
the kicker is, it failed twice//Plus, I had to enter my Visa info on the website, which I do not like to do, twice.
The Toyota parts guy was quite nice, but he said not everything on the website is available
What the hell is it doing on the website, then
I went over to Sams Club to get a battery
$60 cheaper & I don't get tortured online..."
"Guy at the counter was very helpful."
"Ordered parts on-line. Received an e-mail when order was ready for pickup. Arrived at dealership and greeted by employees who made me feel like I was important. Employees were courteous and helpful. Answered all my questions. Great job! "
"I have been buying my Toyota parts for my personal vehicles for years and my experience has only improved over this time. Fast, fair, and efficient, Thanks Jim Deirringer!"
"My on-line was ready for pick up on time."