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Verified
5/5

2022-03-15

Good products and good service

"Good products and good service

It is my fifth product bought from GPSCITY and I have never been deceived. I recommend highly! JLR
"

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Verified
5/5

2022-03-15

quick service

"my order was shipped the same day and was in my mailbox two days earlier than expected"

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Verified
2/5

2022-02-09

Website does not align with inventory levels

"GPS city takes orders of items without any consideration for whether the incoming inventory will be sufficient to fulfill the order. As a result any dates listed will not be representative of when the order will be fulfilled.

With that said, customer service is responsive and will happily cancel the order if asked.
"


Verified
4/5

2021-11-25

Poor return policy and explanation of refund.

"I had to refund a gift purchased from GPS City. When I returned the product, I received a notice that it could not be returned because it was a 'closeout item'. There was no indication of this when purchased, I checked all my receipts, confirmation orders, and packing slips and nothing indicated a return was not possible. I returned the item anyway explaining this. I did receive a refund, but not for the full amount of the item. I'm assuming this is because they charge restock fees, but this was not explained in the return confirmation.

Initially, I posted a 2-star review. Then a GPS City agent contacted me and provided an explanation about the products and charges for the return and offered to refund the restock fee. I was very appreciative that they would reach out with an explanation and try to resolve my concerns.
"

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Verified
5/5

2021-11-13

Quick and easy

"Ordering on their website was easy and pick up at their Calgary location was also easy. Would deal with again."

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Verified
5/5

2021-11-08

A frequent worldwide buyer !

"Great customer service, GPS City will definitely be my FIRST search choice and place I would prefer to buy from.
Thank you very much ! :)
"

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Verified
1/5

2021-09-06

Shipping is to slow

"I ordered a gps system and now I am worried I made a mistake my order is still in limbo I searched for a alternative shipping there was non I would have paid extra for a faster shipping alternative but there was non through Walmart.com, I needed this gps like asap but still in processing mode now after reading alot of reviews which were not that great and having a F rating with the BBB I am hoping I did not make a mistake."

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1/5

2021-05-20

The most terrible service in the world!

"The most terrible service in the world, I ordered a watch for my son, at first I was inundated with requests for documents, then after 3 days I threw them off I was told that the person who should check these documents was not available at the workplace, in the end I was told that I needed to make an account paypal !! WORST STORE IN THE WORLD !!"

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Verified
5/5

2021-04-15

Excellent product and service.

"I purchased one XGPS that worked but not for the airplane I was flying(Boeing 787). I tried two different devices without luck. They kindly replaced them twice with a new one(BAD ELF PRO+) that is working fine. Thanks for your patience gents."

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5/5

2021-01-25

Excellent

"Best price - refurb unit works perfectly. Quick delivery - it arrived a day before it was expected."

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5/5

2021-01-21

Happy Customer

"Very fast service at a competitive price. Ordered in the afternoon and it arrived next day before noon. Bought a refurbished Garmin and it is working great!"

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Verified
5/5

2020-09-23

GPSCity

"Go to place for all GPS and RAM Mount needs"


Verified
5/5

2020-09-23

easy, I like the free pick up option

"Best price and easy free pickup is great."


Verified
5/5

2020-09-22

One stop for GPS equipment

"Best support on pre sales. Keep it up with good work"


Verified
5/5

2020-09-22

"great selection of stock. Love the website."