ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2013-01-29

""Misled on Money Back Guarantee"

I purchased this unlock code under the premise that I would get a full refund if the code doesn't work. I have been on the phone with them for over an hour trying to get the code to work which it doesnt and on chat with them as well. They promise to have someone get back to me which no one does, so they are not giving me my money back. BEWARE!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-01-29

"I purchased a code to unlock my Samsung Galaxy3 new phone. The GSM Liberty website stated that I would receive a code (after payment was completed) and that I would be able to "easily perform the task on my own". Well, I followed all of the instructions provided, and the code did NOT work, the phone kept asking for a valid SIM card. I went to a phone store here in Denver that was recommended by a good friend, and they clearly stated that it is impossible to unlock a Galaxy S3 simply because the "unused SIM card" that you need in order to perform such unlocking task is impossible to find. It is actually a federal crime for anyone to release or give away an "unused SIM card" to perform such operations. So basically I paid for services that are impossible to sell or to deliver, since they imply that the customer must break a federal law in order to obtain a stolen SIM card from an individual or an unknown entity. I am in the process of demanding a full refund of my money. By the way, my Galaxy S3 was safely unlocked today by professionals, mechanically (without any codes) and it cost me only $25. Buyers beware!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-28

"After browsing around, I finally found this website which actually delivers the service promised. I was able to unlock my Samsung cell in a matter of minutes. Since I am not a tech person, after I received the email with the confirmation, I contacted the customer service online, and they solved my query immediately"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-27

"Staff was great. Phone is unlocked and working great!!!!"


Verified
1/5

2013-01-27

"Mi hano presso il soldi.poi sona passati 5 giorni senza fare niente.e alla fine non mi hanno rimborsato niente.non fidatevi.non fidatevi.non fidatevi."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-01-27

"it doesnt take 2 hours as it was written but almost a week... and no money back was given
but the code works
"


Verified
5/5

2013-01-27

"Good service! Excellent.."


Verified
5/5

2013-01-27

"I had not issues with the unlock and support was excellent."


Verified
5/5

2013-01-27

"Great Seller !!! Service is fast .Unlocked my Samsung Phone in 15mins. "


Verified
5/5

2013-01-26

"Very fast response. Worked first time. Thanks!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-25

"Very good service, fast and efficient."


Verified
5/5

2013-01-25

"My order was hassle free,fast and no catches was very happy and would use this site again thank you"


Verified
5/5

2013-01-25

"BEST PRICE, GREAT SERVICE, FAST DELIVER OF YOUR CODE! Easy instructions to unlock your phone.

I am sending all my friends to GSM Liberty!

Thank you
Frank
"


Verified
1/5

2013-01-25

"worst company to deal with. Their product does not work. I was billed 3 times for 1 transaction. I tried to dispute with their customer service (who was by the way very rude),and no one could help me. They tranfered me from 1 person to another and I wasted my time. Beware..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-01-24

"The best absolute services I will definitely do business again with these guy
Thank you
Mehvo
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges