"I am entirely satisfied with my order; both quality of product and delivery.
Seems like there are many interesting products.
I will certainly look at GainSaver again for my needs."

"Sell Broken Item as Refurbished .Never buy again "

"Buyer beware!!!!  I also received my computer from Gainsaver and was very happy for about 4 months. The monitor on my laptop went and because I purchased a warrently I sent it back. Gainsaver told me my computer arrived damaged. After a week of the run around I finally received pictures and word that I was SOL. Not only are they not repairing my computer but they refuse to ship me back my "damaged" laptop. Trust your gut. Do not buy from this company!

I have tried resolving my issue with Gainsaver and got nothing but the run around. It's taken over 2 weeks from my packages delivery to FINALLY get the pictures. They actually just said to me on the phone, " I can't do this run aroud anymore please hold.". Then they placed me on hold for over 25 minutes. I finally realized they were never coming and hung up.

Rest assured Gainsaver, I will not rest until EVERYONE knows my story. Your customer service is herendous and your company is a hoax!

Customers if you are thinking about buying from Gainsaver please feel free to email me personally at ****@****. I'd be happy to and the "damaged beyond repair" photos with you. "

"Ordered 2 iMacs from Gainsaver, I upgraded the ram from 2gb's to 4gb's. Both machines arrived quickly but neither had what I paid for. Both still had the 2gb's ram. I called and the person I spoke to on the other end of the every time I called did not help and often hung up on me. I was not rude. All I asked was do I need to return the products and if so what's the procedure. I came to find out I had to pay shipping for their mistake, this would be about $100 for each machine, when I only paid $350 for each. I can't afford $100 shipping for each. The computers also were VERY dirty and had sticky residue on one of them. I requested that I get a refund of the extra money I paid for the additional ram but gainsaver refused saying they will only accept shipment back. I started a chargeback procedure as I did not receive the goods I bought however gainsaver past my information on to a collections agency unless they had the goods within 24 hrs, which is about $250 shipping each. Terrible company. NEVER BUY FROM GAINSAVER. I do not have a invoice or order number as they never sent me the receipt to process the rebate. "

" THESE GUYS ARE BAD NEWS PEOPLE. I PURCHASED A IMAC FOR MY DAUGHTER JUST PRIOR TO CHRISTMAS. WHEN I RECEIVED IT NONE OF THE APPLICATIONS WORKED BECAUSE THE SOFTWARE WAS SO OUTDATED. I UPDATED THE SOFTWARE, WHICH TOOK ALMOST 2 HOURS. THE COMPUTER SEEMED TO WORK FINE FOR APPROXIMATELY A WEEK AND THEN A FILE FOLDER ICON POPPED WITH A FLASHING "?". I CALLED THEIR CUSTOMER SUPPORT, THEY SAID SEND IT BACK, AT MY EXPENSE, AND WE WILL SWAP IT OUT. I SHIPPED IT BACK TO GAINSAVER ON MONDAY JANUARY17TH, 2 DAY SHIPPING, FOR ALMOST $100. THE FOLLOWING MONDAY, A WEEK LATER, I DID NOT HEAR SIGHT OR SOUND ABOUT PROCESSING THE EXCHANGE OF THE DEFECTIVE COMPUTER. I CALLED THEM TO FIND OUT THE STATUS. I WAS TOLD THEY HAD NOT RECEIVED THE COMPUTER AND TO TRACK IT. I WENT BACK AND TRACKED THE PACKAGE. FEDEX RECORDS SHOWED IT HAD BEEN DELIVERED AND SIGNED FOR ON WEDNESDAY THE 19TH. I CALLED GAINSAVER BACK AND TOLD THEM THAT FEDEX HAD IN FACT DELIVERED THE PACKAGE AND IT HAD ALSO BEEN SIGNED FOR AT DELIVERY. I WAS PUT ON HOLD FOR SEVERAL MINUTES. WHEN THEY CAME BACK ON THE LINE THEY SAID THE PACKAGE HAD BEEN CRUSHED AND THE COMPUTER WAS DAMAGED BEYOND REPAIR. THEY SAID WE CAN NOT DO ANYTHING FOR YOU AND TO FILE A CLAIM WITH FEDEX. I CALLED FEDEX AND THERE WAS NO RECORD THAT THE PACKAGE WAS DAMAGED ON DELIVERY, NOR WOULD THEY HAVE DELIVERED
THE PACKAGE IF IT WERE DAMAGED TO THE EXTENT THAT GAINSAVER DESCRIBED.

IF BY CHANCE THE COMPUTER WAS DAMAGED DURING SHIPPING YOU WOULD THINK ANY LEGITIMATE COMPANY WOULD CONTACT THE CUSTOMER IMMEDIATELY AFTER RECEIVING DAMAGED GOODS INSTEAD OF THE CUSTOMER HAVING TO TRACK DOWN THE RETURNED ITEM SEVERAL DAYS AFTER IT WAS RECEIVED. NONE OF IT ADDS UP. I REQUESTED PHOTO'S FROM GAINSAVER OF THE DAMAGED PACKAGE. THEY SAID THEY WOULD SEND THEM WITHIN 24 HOURS. I HAVE YET TO RECEIVE PHOTO'S OF THE DAMAGED PACKAGE OR THE COMPUTER. THESE GUYS ARE TRYING TO GET ME TO PUT IN A FALSE DAMAGE CLAIM TO FEDEX, THAT THEY FABRICATED, SO THEY CAN ABSORB MY $816 I PAID FOR A DEFECTIVE COMPUTER.

I LOCATED AN ALMOST IDENTICAL SCENARIO FROM ANOTHER VICTIMS REVIEW, ON EPINIONS, DATED JAN 27TH, 2010. IN ADDITION, I ORDERED IWORKS WHEN I ORIGINALLY ORDERED THE COMPUTER. OVER SIX WEEKS HAVE GONE BY AND IT HAS NOT ARRIVED. I CALLED THEM ABOUT THE ORDER, ON AT LEAST 2 OCCASIONS, BEFORE HAVING THE ACTUAL COMPUTER ISSUES AND THEY SAID IT WAS COMING DIRECTLY FROM MAC. IT'S NEVER SHOWN UP.

BEWARE!!. THE FEW BUCKS YOU MIGHT THINK YOUR SAVING ARE NOT WORTH THE RISK OF PURCHASING A USED UNSUPPORTED MAC. THESE GUYS ARE RUNNING ONE OF THE BIGGEST SCAMS ON THE USED COMPUTER INTERNET MARKET. ALSO, LETS MAKE IT CLEAR. THESE COMPUTERS "ARE NOT REFURBISHED." THEY DO NOT RUN THEM THROUGH A DIAGNOSTIC TEST AND THEY DO NOT UPDATE THE OPERATING SYSTEM BEFORE THEY ARE RESOLD TO THEIR VICTIMS. THEY WIPE THE HARD DRIVE CLEAN AND THAT'S IT. YOUR TAKING A REAL GAMBLE THAT YOU MIGHT RECEIVE ONE THAT WILL FUNCTION PROPERLY OVER THE LONG TERM. THESE ARE TYPICALLY WORN OUT RETIRED COMPUTERS FROM UNIVERSITIES AND OTHER INSTITUTIONS. THE EXTENDED WARRANTY THEY OFFER IS WORTHLESS.THEY DO NOT SUPPORT SOFTWARE OR PROVIDE THE OPERATING SYSTEM DISC.

FROM READING THE OTHER REVIEWS ITS OBVIOUS THESE GUYS WILL FIND A WAY TO RIP YOU OFF IF THEY CAN. CHANCES ARE, THESE GUYS ARE SITTING IN SOME SMALL RENTED SPACE SIFTING THROUGH QUESTIONABLE SECOND HAND COMPUTERS THAT ARE PILED UP IN A BACK ROOM TRYING TO DETERMINE WHICH ONES THEY CAN PAWN OFF AND WHICH ONES NEED TO GO IN THE DUMPSTER IN THE BACK ALLEY. THIS IS ABOUT AS SHAMEFUL OF A PRACTICE AS IT GETS FOR AN ILLEGITIMATE INTERNET SALES COMPANY.
"

"I was a little hesitant to use this company at first because I've heard nothing about them. But the order was received promptly. So i have no grievances, for now."

"I have purchased a Mac book Pro 2.16ghz from GainSaver about 2 years ago and numerous parts since then. I have had nothing but great shipping and service from GainSaver and I recommend them to everyone looking for a good deal on any used Apple products. I also was going to purchase a 12" Mac book but Gainsaver called me and told me that computer wouldn't pass diagnostics therefore couldn't sell it to me. "

"I was so pleased by the iMac that I had bought for my son that I bought one similar to it for my sister-in-law. The package arrived quickly and the components were exceptionally well packed. The computer fired right up with the latest OSX "Tiger Leopard"pre-installed along with iLife '09. I was also extremely pleased with the cleanup and refurbishment GainSaver had performed. These iMacs looked brand new. You really have to look closely to see any wear at all. I am trying now to get a friend to take the plunge and that would make three iMac's ... for under $2 thousand! Can't beat it!"

"Gainsaver has excellent prices and speedy delivery. I would have given higher ratings, but I have still not received a $100 mail in rebate after three months."

"At last, after years of putting up with the poor copy(Windows)of the Mac OS, I am back with a wonderful G4 Powerbook, thanks to Gainsaver. The search, service, and delivery was perfect!
Charles W Bell"

"Great prices, fast shipping...what's not to love."

"While looking for a place to purchase used Macs, I came across Gainsaver. I was impressed with the large amount of Macs available, the relatively low prices and the amount of modifications that could be made to each one. I purchased a Mac for our office, it came quickly, was packaged well and was in good condition. It was not in pristine condition, but it looked gently used and has performed well. When I go back to the site I am continually surprised at how the amount of Macs available is consistently high. It has become my 'goto' site when looking for used Macs. "

"I had a wonderful transaction with GainSaver! They had the product I wanted at a very affordable price. The quality of the product was excellent."

"I purchased an iMac hard drive bracket at a low price and which was delivered quickly. The shipping was a little steep, but the overall price was still a little better than others."

"I purchased a refurbished Apple IMac from GainSaver.com and have been very happy with it. The customer service rep was very knowledgeable and helped me make an informed decisions on which product to order. It arrived packed well and looked brand new. I've had the computer for 3 years now and I have not had even one issue with it. The price was also the best I could find on the internet. I would confidently purchase again from GainSaver.com. I'm one completely happy customer!

Tricia O. / Simpsonville, SC"