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Galaxy3000

6 reviews
3.54 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2004-06-17

"I placed an order for a video card with it showing on their site as "in stock". I called to verify the stock status and the woman said that they in fact did not have the item, but it would be shipping tomorrow (6/17/2004). I received an email later that evening saying that they had suddenly been informed by their supplier that they would not be receiving the stock, and that my order was cancelled."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-11-20

"They shipped my DVD-R/W quickly _once_ they had all the appropriate information. I had them ship the part to another company for inclusion in a custom-built. When shipping to an address different from your billing address, you have to fill out and fax in a form. The only problem in the process is that - of the five or six people who I spoke with - none of them was more than about 60% proficient in english. It probably didn't help that I have a slight hearing problem. Other that the small snag getting that form in and making sure that they had it, my experience with them was great!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-12

"This Company was great they answered all my qestions over the phone. The order placed online was delivered in my hands in less than 48 hrs. Shipping was included,in price. Everything was as described. Great Service with a great Price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

4/5

2003-04-17

"Order went very smoothly. Ordered 5 items and had great price for shipping, good packaging, speedy delivery, and very professional handling of order. Will glady order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

3/5

2003-03-09

"I bought a video card they advertised for $38 + 2.90 shipping, ships within 1 day. They called me next day and wanted more money for shipping or said it would take 14 days to get it. [New York to Indiana] I told them to ship it immediately for the $2.90 or cancel the order. At which time they did ship it. I did not appreciate them trying to squeeze more money out of me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-07

"Bought 4 used/refurb IBM hard drives. Shipping was kind of high for one unit ($7.98 ground), but not bad on 4 items (less than $11.92 for ground). Units were shipped and received on time, packed well. All 4 look and work great and have passed the drive fitness and stress tests without problems. Will order from them again in the future!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability