"Have bought from Gamebaz twice and it was delivered successfully and well packaged to South Africa each time."

"As I wanted to get some gifts for some friends, it turns out GameBaz was the only one that carried the product. I was reluctant at first to purchase, provided that there were no recent reviews of the website (last review dated to be about 2011.) [Google didn't even show this website. Huh.]

I put in the order, and the quote was 5-10 business days, which I was provided with an order number and was able to search up my order online. After 7-8 business days, I began to slightly worry, as there had been no changes in the order details. I sent an email to GameBaz, in which I received a reply in under 10 hours that was an actual email, not a copy-paste or automated email. It explained the order/shipping process, and that I should be getting an update shortly. The email was not in broken English, which is always a huge plus.

At the 10 day mark, the order was 'shipped' and a tracking number was there, in which confirmed the shipment. 1 - 1 1/2 weeks later, the parcel arrived in a box, in which had a good amount of packing material as to not break the product. Well worth the experience, I ordered a second item, to be sent to a different country.


Product was sold out, and in lieu of that, was a 'Request Quote' option. Did the request quote, and in under 10 hours, received a quote, and any details that was about the product. Because the product had a Used 'Limited Edition' item, they confirmed that the accessory was also there, and that the 'New' product was approximately 5x more expensive. Agreed to the order, in which I processed through PayPal, and in approximately 8-9 business days, the order was sent out.

Extremely satisfied with the response/response time from the company, and the overall experience of the transactions. Will definitely recommend for people who are looking for exclusive products that aren't sold in North America (as I live there.) The order processing time is a downside, but provided in general, is well worth the wait, as the prices is one of the cheapest, depending on what product you want.

TL;DR: Would recommend, no issues with two orders."

"The item was well packaged and arrived in the US a little less than two weeks after I placed my order through registered SAL. Overall I was very happy with my purchase and I would recommend this website. "

"i always buy idol-related items (akb48) in gamebaz, and never they disappointed me. I really happy with their products, shipping of item is fully protected. One of the best websites. they need more love. so i hope many people discover and trust this site."

"I ordered a concert DVD from GameBaz that I couldn't seem to find anywhere else, since it was the limited edition and seemed to be hard to find. Not only did they seem to have it in stock, the price was outrageously small for the item and compared to the price I've seen it at everywhere else (when other merchants had it in stock.) The shipping time was fine. I'm very pleased."

"The site is perfectly fine. Shipping didn't take forever. The disc was compatible with my console. Loaded without any problems. So obviously that's not an issue. The ONLY problem I found out was that, certain games are compatible with NTSC-J consoles, BUT, the language of the game, is different. Its totally NOT in ENGLISH. Its in JAPANESE. That's the major problem I've got here. Wanted a NTSC-J game, in English obviously.

Apparently, I received a Japanese game. No English was involved in the game. That, sadly, made my life miserable as I can't read Japanese, I had no idea what was written where in the game menu. There was NO information stated on the order page, stating that the game was in Japanese language. Aside from that, the site is still good since it has support for old games and such."

"I was very satisfied with the service provided by GameBaz. The products I ordered arrived in excellent condition and in perfect time. Additionally, the prices for said products were quite reasonable. I would highly recommend GameBaz to anyone looking to purchase gaming-related products."

"I've ordered a Sega Saturn game supposed to be new and worth $ 250. The seller sent me pictures afterwards to tell me that the game was not as new as described: sunfade on the cover, wrapping torn. The seller asked me if the condition suited me. I said no and that I wanted to be refunded. Since then, no response and no refund. A complaint was lodged to Paypal"

"Commande passée le 21 mai, envoyée le 30 mai (!) et reçu par airmail le 7 juin. Réponses polies et rapide du site, mais délai d'envoi un peu long (bien que ce soit bien précisé 5/10 jours pour être envoyé).
Il y a cependant un large choix de mode d'envoi (airmail, airmail suivi, collissimo,..)."

"The shopping at Japan service was excellent. I was able to buy a couple of games through them that I had been searching many years to buy."

"Anywhere else, this product was sold out. GameBaz not only had it, but also had it listed for less than the other stores I checked (that was sold out). I thought shipping time (two weeks) was great for having to search the warehouses and ship to the US. I did think it was a bit odd that the site did not have a customer log in. So keeping track of emails for the invoice order is a must. Thank you."

"got order well before the stated arrivall date, arrived in good condition.
Am very happy with my order, will order from again ."

"Pour les acheteurs frnaçais : j'ai acheté un produit sur gamebaz.com, en ayant quelques a priori vu que je n'avais lu aucun avis en français sur leur fiabilité. Et bien je n'ai pas été déçu ! J'ai reçu mon jeu (F Zero Climax, jamais sorti hors du Japon) en 7 jours, et tout s'est très bien passé. Fan d'import, je vous le recommande chaleureusement en tout cas :)"

"Great service, fast shipping, authentic Japanese import games. I would definitely order from them again!"

"GameBaz is my favorite game shop. This company has a very broad collection of imported video games. Doubtlessly it is the best place for hard to find retro Japanese games. I can always find the old Japan games I want here. Every time when I send them questions the staffs replies are always polite, friendly, and helpful. About the shipping wait time, from what I was told from its staffs is that it has many warehouses for its collection of products and it usually take a few days to retrieve the stock from warehouses before it will be shipped out, and I have no complain on this at all. A highly recommended shop for retro Japan game lovers!"