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Product & services pricing
3.66/5
Chance of future purchase:
3.96/5
Shipping & packaging:
4.56/5
Customer service:
4.11/5
Return/Replacement policy:
4.04/5

Verified
4/5

2017-04-13

Shipping

"Considering how much money I spent, shipping should have been free. I am disappointed that I had to pay it. Otherwise they would have received 5 stars. "


Verified
3/5

2017-04-12

package arrived fast but the canopy isn't the quality I was expecting.

"One of the clearance hole grommet rings for the corner finials fell off while trying hang the canopy and the quality of material is totally different. Its more like a nylon than a canvas. Had a hell of a time getting it to fit and had to stretch it to a point where I though it was going to rip. Tried to save myself some money but extending the use of my frame with a new top but in the end I should have just put the money towards a new gazebo."

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Verified
3/5

2017-04-12

fit

"Doesn't fit snug, keeps lifting off frame"


Verified
5/5

2017-04-12

Great value

"The canopy that came with the pergola wripped easily. This replacement is stronger and provides better sun coverage and privacy. "


Verified
3/5

2017-04-12

It's not as strong as it needs to be for any breeze.

"I'd hoped it would be more durable "


Verified
5/5

2017-04-12

Excellent Service

"I was pleased with the quality of the canopy. Efficient staff. Notified when shipping took place and info on arrival of product. Canopy material excellent. Packaged arrived undamaged.

Thank you. Mrs. Joann Fletcher
"


Verified
5/5

2017-04-12

Great product fast shipping

"Fast shipping. Second time ordering will keep coming back "

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Verified
5/5

2017-04-12

Canopy swing cover

"Perfect fit. I would have bought the stronger version had I seen it first but still love it"


Verified
3/5

2017-04-12

Not exactly as advertised.

"Not exactly as advertised.
I ordered a replacement canopy for a gazebo that I had purchased at Lowe's.
Lowes no longer carried it and recommended your company.
I found the exact match I needed online and place my order. When I arrived I was disappointed to find that while it fit perfectly the color was completely different. it came in a peach as opposed to the tan with brown trim shown in the photo on your website that was the exact match for mine. after install I also noticed some pinholes of light coming through at the seams in certain areas.
I most likely would have returned what I received had it not been for the fact that I was in the process of selling the house in time played a huge factor .
"

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Verified
5/5

2017-04-12

Great

"Fast service and my order fit great "


Verified
5/5

2017-04-12

I ordered it tomorrow and received it yesterday. AWESOME SHIPPING

"Material second to none, shipping and handling made this an easy purchase. My second time ordering from them. Last time was many years ago, so that should tell you the quality of the product."

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Verified
4/5

2017-04-12

Very good but wish it was last longer.

"Replacement was easy. It was the exact size that was needed."


Verified
4/5

2017-04-11

good service

"I ordered the wrong one the first time and they quickly refunded my money and helped me reorder the correct cover."


Verified
5/5

2017-04-11

Great Service!

"I ordered a replacement canopy in just a few minutes and it arrived very quickly and worked perfectly the first time. Terrific service and response from Garden Winds!"

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Verified
5/5

2017-04-11

Quality material

"Excellent material and fast delivery. Thanks"