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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-11-06

"very happy with service. written by a man so thats about all you get
"


Verified
1/5

2016-11-06

Vary dissatisfied.

"Ordered a swing cushion over 3 weeks ago and we have not heard anything from the company on any delay and we have not re the cushion even after my credit card was charged. This is vary unacceptable business to me . They should be notifying me of a delay or refund my credit card. I will not order from them again."


Verified
5/5

2016-11-06

"Customer service was very accommodating. I needed to return and item due to size after the 90 days and they refunded my money. I ordered another replacement and it is the right one but was 2" short in one corner. Not Garden a winds fault the manufacturers fault. Good company "


Verified
4/5

2016-11-05

life saver

"recent storms had ripped our existing canopy, since we usually eat holiday dinners under it i was glad to find it on garden winds. I was able to order receive and install it in plenty of time to keep us in the shade for the holiday. "


Verified
5/5

2016-11-05

100% satisfied

"100% satisfied , will buy again"

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-11-05

Cover my Traeger!

"Bought a home in Woodland, WA 3 months ago. Previous owners left the frame to a BBQ or patio cover. Am very excited to have found the specific cover for it on your website! Only concern I have is that you were out of stock for this item. I went ahead and paid for the cover, am hoping your company is able to secure this item for me and ship to me. If you are able, would greatly appreciate an update on an anticipated ship date. Would like to have it for the holidays, particularly for Christmas. Thanks"


Verified
5/5

2016-11-05

"Very good experience. Fast delivery, good service and product seems to be of high quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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Verified
2/5

2016-11-05

don't believe in pictures all the time

"Material of canopy was much thinner then I was led to believe"


Verified
5/5

2016-11-05

"Very satisfied with product "


Verified
5/5

2016-11-05

Better than the original

"This canopy is better than the original. Held up in 30 mph winds and moderate rain.
Beige color blends well with my home.
"


Verified
3/5

2016-11-04

"I can't write a review because the item I ordered is on back order. I like to receive my order before I make a judgment. Funny how that works out. "


Verified
2/5

2016-11-04

"I was disappointed that my gazebo cover didn't last at least a year before I had to replace it again. I hope this new one lasts longer."


Verified
5/5

2016-11-03

Nothing Shady

"Fast and efficient. My order was delivered in 4 days....from over 4000 miles away. Thank you."


Verified
5/5

2016-11-03

Gazebo Forever

"I can finally count on having my beautiful gazebo for a long, long time. They stopped making this oval 9 x 12 gazebo years ago. But I was lucky to be able to buy the canvas top and save it for future use when the old one deteriorated. Now, I found that you are making these tops for this size metal gazebo and so, I'll always be able to get one from you. Thank you so much! Everyone always comments on this style of gazebo. "


Verified
5/5

2016-11-02

" Customer service was excellent . I couldn't remember my old order number Customerservice looked it up re-ordered my gazebo top . Fast, easy, professional service. Thank you "