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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-10-28

Quality canopy

"Installed new rip stop canopy Oct 2016 and it looks to be quality made. I think it's going to last for a few years the way it's constructed. I will be very disappointed if it don't because when you look at, all you see is quality and very well made. Charleston SC, Vern."


Verified
4/5

2016-10-28

Just right.

"This is the 3rd and 4th we have bought from this company. The only reason it didn't get 5 star is the color doesn't match the original. "


Verified
5/5

2016-10-28

Winds of Pleasure

"I have always been happy with the service I get and the products I get from Garden Winds. This time I ordered the same shaped canopy but not the exact product. So, rather than take it out of the box and try to fit it, I called Garden Winds and asked their advice. They suggested I stick with the one that originally fit and return the wrong one. As it was my fault for ordering the different one, it cost me $50 to return the package back. However, I reordered the correct one that I used before and I did get the full credit for the one I returned. The experience was a good one and customer service was very fast on answering my questions and giving me good advise. Diane"


Verified
5/5

2016-10-28

Great item! Fast Shipping!

"I ordered the RipLock canopy online with a 20% off sale. My order was shipped quick and the item was as expected. I have not used this yet but the quality seems good."

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Verified
5/5

2016-10-27

Fast like the wind

"Very fast delivery of a quality product....thanks"


Verified
5/5

2016-10-27

Surprised and happy

"I received my package ahead of schedule. I have dealt with them before but this service was extremely good."


Verified
4/5

2016-10-27

clean new canopy for Garden Oasis Bay Window Gazebo

"We got this after we took down the frame for the season, but we measured the canopy against the old one and it will fit (obviously the most crucial point). Some minor style differences, but nothing that will interfere with usage. Not sure that it is as durable as original, but seems to have been decently manufactured. As with the original, care in installation and use should help make it last."


Verified
5/5

2016-10-27

You got me covered

"Exactly right cover, delivered very quickly. I'm sure we will be using your help again. Thank you.

I would have picked the best star above, but it is unclear how to do that.
"


Verified
5/5

2016-10-27

Rip/tear

"I was so impressed to find your service and to be able to receive a new canopy as quick and inexpensive as it turned out. Thanks for your help. Bruce Buzzell"


Verified
5/5

2016-10-26

"I will not open the boxes until the Spring. However, the ordering process was very satisfactory."


Verified
5/5

2016-10-26

Great solution to fix an old umbrella

"I bought a replacement canopy for an old Lowes umbrella. They didn't have my exact model listed, but they had one that looked very similar so I took a chance and bought it, risking a $10 return if it didn't work. Well it worked great, and shipping was lightning fast (1-2 days!). The fabric is not as heavy as the original and might let some more light through, it feels more like vinyl than outdoor upholstry fabric, but I expect it will keep us cool just as well, and it was much cheaper and easier than buying a replacement umbrella and taking the old one to the dump."


Verified
5/5

2016-10-26

Patio looks great again

"Patio swing cover was all torn. Your people helped me find the correct cover and it shipped quickly and the patio looks great again. Thanks very much. "


Verified
5/5

2016-10-26

Incredibly fast and accurate

"Very impressed. Easy to identify what i need. They had it. They delivered it to me over the border into Canada in 2 days only! This is my second order and the exact same perfect service. Good going Garden Winds. You have customer service down pat."


Verified
5/5

2016-10-25

Happy in north Al

"Fast service. right color and size. thank you for people who do their job well.
"


Verified
4/5

2016-10-25

cheaper than buying a new gazebo

"Good fit, easy to install, good value. Would definitely recommend it."