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Product & services pricing
3.72/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.50/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-08-10

ENJOYABLE PURCHASE

"EVERYTHING WAS RECIEVED AS ADVERTISED AND IT WAS A PERFECT FIT"


Verified
2/5

2016-08-10

Not as helpful as you would think

"I called customer service to see if they could help confirm if the canopies on their website was the correct one per the existing gazebo that was left to us by the previous owner of our home. They weren't able to help confirm model or correct canopy based on the info I had. I took a limb and ordered a canopy. Hopefully it will fit."


Verified
5/5

2016-08-10

Picky Penny's Coments

"The service from your company was excellent. The girl I booked the order with was well informed and very pleasant to talk to. I received exactly the correct canopy with her help. Thank you. Penny Tracy"


Verified
5/5

2016-08-10

finding shade

"with the hot summer and not much tree coverage are gazebo is haven. "


Verified
5/5

2016-08-09

Great product, fast service

"Gazebo cover fit perfectly and seems pretty good quality. I have no complaints."


Verified
1/5

2016-08-09

Cushions for outdoor furniture

"I strongly suggest if you want quality replacement items for your outdoor furniture that you do not purchase from Garden Winds. They have the market on replacment canopys and cushion but they very low quality product and dont stand behind anything.

Indirect sunlight--under patio all faded in less than 6 month and they offered a 10% refund and I keep new cushions that look old. If I wanted old I would have looked on Craigslist.

My third and final purchase just made and they have not added customer service to their products. Sadly I am a slow learner. I have learned this time tho. Never again.
"

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2016-08-09

Fantastic!!

"I was pleasantly surprised at the fast service and really appreciated it. We really like the new gazebo top and it was almost a perfect fit. We should have ordered it a long time ago.

Thank you.
"


Verified
5/5

2016-08-09

Greatly appreciated

"I called with an enquiry and they were able to answer my questions. I ordered online. My parcel arrived to my home in Canada, the following day. It took only 23 hrs. To be delivered. What we ordered was correct and reasonably priced for quality and service we received. We would recommend this company to anyone that is in need of fast, accurate service, and good quality products.

Thanks again
"


Verified
5/5

2016-08-09

Perfect

"My replacement swing canopy fit perfectly. Ordering from your company is very easy."


Verified
5/5

2016-08-09

Great experience

"Great product replacement. Better than original. Couldn't have had better delivery time. Price so reasonable purchased a back up replacement canopy. Screen on canopy top tier could be made with stronger material, small tear due to high temperature that seems to weaken the material. Same with original. Would purchase again."


Verified
5/5

2016-08-09

Perfect fit

"Ordered for my in laws gazebo tent from lowes perfect fit and came earlier than expected."


Verified
5/5

2016-08-09

It fits!

"Great product It fit like a glove! I'm "


Verified
5/5

2016-08-09

"Excellent shipping time, and was nice to get my father the canopy for his gazeboo he had just about given up. Chris Caruana"


Verified
5/5

2016-08-09

Smiling is the Shade

"Great product...riplock is so sturdy, speedy shipping thank you so much"


Verified
5/5

2016-08-08

Love it,fast service

"Came before time , awesome. Love the fact that it came before time. Very speedy service. Fits perfect enjoy the light color."