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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-08-09

Great product, fast service

"Gazebo cover fit perfectly and seems pretty good quality. I have no complaints."


Verified
1/5

2016-08-09

Cushions for outdoor furniture

"I strongly suggest if you want quality replacement items for your outdoor furniture that you do not purchase from Garden Winds. They have the market on replacment canopys and cushion but they very low quality product and dont stand behind anything.

Indirect sunlight--under patio all faded in less than 6 month and they offered a 10% refund and I keep new cushions that look old. If I wanted old I would have looked on Craigslist.

My third and final purchase just made and they have not added customer service to their products. Sadly I am a slow learner. I have learned this time tho. Never again.
"

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Product Returns/Refunds/Exchanges

Verified
5/5

2016-08-09

Fantastic!!

"I was pleasantly surprised at the fast service and really appreciated it. We really like the new gazebo top and it was almost a perfect fit. We should have ordered it a long time ago.

Thank you.
"


Verified
5/5

2016-08-09

Greatly appreciated

"I called with an enquiry and they were able to answer my questions. I ordered online. My parcel arrived to my home in Canada, the following day. It took only 23 hrs. To be delivered. What we ordered was correct and reasonably priced for quality and service we received. We would recommend this company to anyone that is in need of fast, accurate service, and good quality products.

Thanks again
"


Verified
5/5

2016-08-09

Perfect

"My replacement swing canopy fit perfectly. Ordering from your company is very easy."


Verified
5/5

2016-08-09

Great experience

"Great product replacement. Better than original. Couldn't have had better delivery time. Price so reasonable purchased a back up replacement canopy. Screen on canopy top tier could be made with stronger material, small tear due to high temperature that seems to weaken the material. Same with original. Would purchase again."


Verified
5/5

2016-08-09

Perfect fit

"Ordered for my in laws gazebo tent from lowes perfect fit and came earlier than expected."


Verified
5/5

2016-08-09

It fits!

"Great product It fit like a glove! I'm "


Verified
5/5

2016-08-09

"Excellent shipping time, and was nice to get my father the canopy for his gazeboo he had just about given up. Chris Caruana"


Verified
5/5

2016-08-09

Smiling is the Shade

"Great product...riplock is so sturdy, speedy shipping thank you so much"


Verified
5/5

2016-08-08

Love it,fast service

"Came before time , awesome. Love the fact that it came before time. Very speedy service. Fits perfect enjoy the light color."


Verified
5/5

2016-08-08

Garden Winds--They've got you covered!

"A perfect fit and the color is a great accent to the new paint on our building (light sage green with charcoal trim). As this is a business, the terra cotta canopy can be seen from down the street and people stop to see what is going on! I received the order on time which is a nice benefit when living in rural America. Thank you."


Verified
5/5

2016-08-08

When it comes to replacement canopies...they've got you covered!

"This canopy looks great and was very easy to install! I purchased a replacement canopy a few years ago right from the company that made my gazebo and I could barely get it on. I had to stretch the hooks into position which made them very taught and caused tearing in the canopy by the time I put it on again the second year. The Garden Winds canopy fit better than the factory replacement and went on with no stretching of the hooks to get them in place yet the fit is nice and tight so it's not going to fly off with any little wind gusts. I have only had it on for about a week so we'll see how it holds up over time but right now we love it. We were talking about needing to replace the whole gazebo because we didn't think we could get another canopy (the company no longer makes them for this model) but thanks to Garden Winds we will be enjoying our gazebo for several more years!"


Verified
2/5

2016-08-08

Mediocre quality

"No grommets for water to drain from top. This nylon is thin. Feels flimsy . Sides were too wide even tho I was told they would fit. I will have to alter these to work for me. They arrived ahead of schedule, a real plus, however "


Verified
5/5

2016-08-08

Great service!

"I ordered a replacement canopy for our garden gazebo through Garden Winds web site. It was delivered the next day! Fits perfectly and looks great!"