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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-06-19

Summer Ready!

"We ordered our gazebo cover early this year, in February! We received it within several days and just installed in today, in mid June, due to the rainy El Niño season on the West Coast. I was pleased with the quality and strength of the material, which was much better than the original. The grommets around the outer edges add a little style too! Great service, great product, and great fit! "


Verified
5/5

2016-06-19

Great product!

"Very pleased with my new awning! Fit and color are exactly as described! Fast shipping and reasonably priced. Thank You!"


Verified
1/5

2016-06-19

The canopy is too small and extremely tight

"The canopy is too small and very tight. Just said it to be larger other than that it would be fine. Glad to know there is a 6 month return policy
Linda Pina #401 368 5048
"

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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
1/5

2016-06-19

Bad Company AVOID

"Ordered their"best" cover and it came with a deformed grommet that even missed the material so I returned it and got a reply that no refund would be sent because of the bad grommet. Then they wanted more money if I wanted the cover back or they would dispose of it! TERRIBLE COMPANY!"


Verified
5/5

2016-06-19

Replacement gazebo canopy

"We purchased a replacement canopy for our 2008 gazebo from Garden Winds. The customer service rep was very knowledgeable and helpful. She quickly selected the model we needed. The quality of the canopy is superior to previous replacement canopies. I would highly recommend Garden Winds."


Verified
5/5

2016-06-19

"Great quality. Fit nicely on swing. Would order from them again."


Verified
1/5

2016-06-19

Wish I had bought a retractable awning from the get go

"I purchased the original Gazebo 7 years ago. The metal frame is great. We have that bolted to our deck. The canopies only last 1-2 years. We only have the canopy cover on from mid June through early September. Each replacement cover seems smaller than the one before. I know the frame isn't growing so they must be making them a little smaller to cut corners. For what I've paid for the canopy plus 4 replacement covers, I could've bought a retractable awning. I don't buy the cheapest cover. I either purchase the middle or best. It doesn't seem to make a difference in longevity or size. We are not at all happy with the replacement covers. "


Verified
5/5

2016-06-19

Livin' the shaded life

"Got it. put it on. fit perfect. enjoying the shade. Thx"


Verified
5/5

2016-06-19

Best find of the year!

"I was literally everywhere looking for a cover for my gazebo when the company I purchased it from could not provide a replacement cover...days went to weeks. Then I came upon Garden Winds and there it was! While no garantees were made about fit because number was off by one, I was garenteed a return if it didn't fit. It fits, is better than the one I had and am happy to be sitting under it as I write this review. Perhaps Garden Winds should post an ad on kijiji Canada...there are hundreds of listing for gazebos with NO tops!"


Verified
5/5

2016-06-19

New Canopy Top

"Top looked great and went on easily. Good quality. Now to see how well it holds up."


Verified
4/5

2016-06-19

Great product & quick delivery

"We ordered two swing canopy replacements for our patio swings. One was based on a specific model and the other was a universal. The online sight for the specific model did not show measurements and given the return policy and shipping costs I wanted to ensure it was correct so had to call customer service to get the information. Would be helpful to have that on the website. Otherwise product was shipped promptly and fits perfectly on the swing. Even though the canopy is a different shade from the original - which they tell you up front - the trim matches perfectly and ties into the cushions. Thank you for making a product that allows us to continue to use our swings with a canopy. I wish there was a Canadian outlet. "


Verified
4/5

2016-06-19

close to completely satisfied

"I bought the gazebo from Kohls 4 or 5 years ago - it assembled easily and the canopy fit perfectly. Replacement canopies DO NOT Fit. This is the second replacement canopy I have ordered from Garden Winds. I have been completely satisfied with the quality of the canopy BUT NOT THE FIT. In order to get the first replacement onto the gazebo frame I ended up having to cut about an inch off of each roof support rod! That was two years ago. This year I ordered the more expensive replacement canopy. Quality? - excellent. Fit?- Awful. I cannot get it assembled to the gazebo. It looks like I will have to cut another inch off the canopy support poles unless you can tell me the secret to getting the canopy assembled to the frame!!! I've tried, my son-in-law has tried and my grandson has tried to no avail - non of us are strong enough. I hesitate to keep cutting the roof supports shorter - PLEASE - what is the secret to getting the replacement canopies on? I await your reply and help. Thank you"


Verified
5/5

2016-06-19

"Great company, fast service, had exactly what I needed. "


Verified
5/5

2016-06-19

"Nicer than the original canopy I had"


Verified
5/5

2016-06-19

Oh my!

"Great quality. Much better than the one that originally came with canopy. We have our hot tub underneath it. We are both happy with our purchase."