ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.63/5
Chance of future purchase:
3.77/5
Shipping & packaging:
4.45/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5

Verified
4/5

2016-03-29

DID NOT FIT! ~ But, I MADE it FIT!

"This canopy DID NOT fit, NOR did it MATCH my swing, but I MADE IT WORK. This canopy was the CLOSEST replacement I could find for my "PALE BLUE" swing. I was NOT HAPPY that NO WHERE did the advertisement for this canopy even MENTION the DIMENSIONS! I could NOT KNOW if it would fit until AFTER I PURCHASED it! But, so many reviews were like "IT FITS!" and were very positive, and since I couldn't find ANY canopy that matched my LIGHT BLUE swing, I took a chance on it. ~ That said, This canopy IS BETTER QUALITY than my original (STRONGER, HEAVIER material, and BEAUTIFUL TOO!) But, it didn't fit, SO, I built my own framework out of white PVC piping (QUITE EASILY!) and used STRONG, CLEAR DUCT TAPE, to fasten my ORIGINAL METAL FRAME to the plastic PVC pipe frame. It's actually BETTER than the ORIGINAL!"


Verified
5/5

2016-03-29

Garden Winds has been bookmarked!

"I was very satisfied with the product and even more so when I called to ask a question about it. One thing I liked was that my call was answered by a rep and I did not have to go thru menu prompts. And the rep was very courteous and friendly, and also was very helpful. "


Verified
5/5

2016-03-29

Great Options

"I have had my gazebo for at least five years now and needed a new cover again. It was so easy to find the one I needed without knowing the model number. It came quickly and in good condition. Again thank you so much. "


Verified
5/5

2016-03-29

"looked for quite a while to find this replacement canopy. No thanks to sears where I
purchased it.l.they were no help at all. Found you on the internet and just installed
the canopy today. fits nicely.;
"


Verified
5/5

2016-03-29

exactly what it should have been

"Arrived in a very timely fashion and was exactly what the picture and description stated it would be."


Verified
2/5

2016-03-29

"grommet hole should be bigger to fit the top post of more umbrellas.....would not fit, so it was returned.....I would think a bigger grommet hole would be better and fit more makes/models thanks"


Verified
5/5

2016-03-29

Seat cushion replacement

"Great value, the cushion fit perfectly, great replacement cushion!"


Verified
5/5

2016-03-29

Exactly as expected

"Delivered quickly. Last one lasted over 2 years and rough storms. Spent a little extra on rip-lock this time around, hoping to get 3 years. Canadian dollar right now makes this a little more expensive, but the fit and quality is there. They also ship this very quickly, so I can't complain."


Verified
5/5

2016-03-29

Great Products

"We received the swing cushions right away and we love the look. The color is perfect. We are totally satisfied. Garden Winds has great products and a wonderful website. Very happy."


Verified
5/5

2016-03-29

Good Communication

"Excellent Communication and processing of order. Thanks"


Verified
5/5

2016-03-29

got it ontime

"Having hard time looking for my canopy but garden winds saves the day..should i say my family summer days!!! Thank you so much!"


Verified
1/5

2016-03-29

Size not as advertised

"Advertised as 12 X 12 but actual size measured 11.3 X 11.3 way to small o fit gazebo . Had to return it and will be docked shipping charges. Shipped back a week ago and have yet to receive a refund."


Verified
2/5

2016-03-29

Ehhhh

"I didn't receive what it was that I needed. I need a replacement cover for my Bay Point 15.5 x 10.5 ft. roof style gazebo style #5LGZ1304-200. What I received was not what I needed. I struggled to fit it onto my current gazebo for quite some time till I realized that it wasn't the correct cover. I was even willing to overlook the color not being a match. Now I have a structure with no cover and it looks hideous. I've attempted to chat with customer service but it seems no one is ever available to take my concerns and assist me. I sent the cover back but I have not received a refund. I'd prefer to just have the correct cover sent to me."


Verified
5/5

2016-03-29

Speedy Service

"I ordered a new gazebo canopy hoping to get it before my kids came for Easter so they could help me put it on. It came in 2 days and I was thrilled. Unfortunately the top part of the canopy was the wrong dimensions so I had to return the canopy....but I appreciate the quality of the canopy and the quick service!"


Verified
5/5

2016-03-29

Deck canopy for JC Penny gabzebo

"I haven't installed it yet but the material is much better than the original..Nicely packaged and so far happy with my purchase.."