"The person on the phone was friendly and the delivery time was quick.
Thanks,
Janet and Darin Neilson"
"I have ordered from this company before and I have always been very pleased with the ease of ordering and the quality of the product."
"While I haven't installed the replacement canopy yet (still winter here) I was extremely impressed with the process. When they told me it would be delivered within 48 hours I thought, no way, I live in western Canada. Sure enough, it arrived at my door not two full days after I placed the online order. Thanks Garden Winds.
BTW, I tried contacting the manufacturer (Sunjoy) and still haven't heard from them weeks later. Extremely poor customer service on their part."
"Liked the quality of the canopy, but I ordered the wrong one so it didn't fit. I've re-ordered and hope to have the right size soon. "
"When we purchased our gazebo three years ago, we felt as if we added a room to our house we took our deck from a partial use space to a usable space. The deck was just too hot and the gazebo changes all that. The problem we ran into was a squirrel or cat wrecked the netting and we could tell after not being able to zip it how nice having the netting to keep bugs out. We placed our order for the replacement and 4 days later it arrived. "
"1) You entice buyers with a magazine deal, which doesn't apply to Canadians;
2) The canopy that I ordered is about 1" too small-doesn't fit no matter how much it is stretched;
3) I submitted my concerns about the above and have received no response.
Tag---you're it!"
"This is our third replacement canopy in six years. The first one was a perfect fit. Its life was short but we had a very harsh winter that year. The second one that we purchased several years ago was ill-fitting and the fabric started to split at the end of its first year. Several weeks agoI ordered a new one and decided to go with the $199 model. It did fit, but only with extreme stretching. We were concerned that it might rip ( or still will). The top piece did not align correctly with the larger piece. It was a major chore to get it on so we decided not to return it. The fabric seems to be superior to the previous two. Why not go with the type of fabric that was on the gazebo originally?"
"Didn 't know how to figure out which canopy I purchased some 10 years ago! Website made it so easy. Regardless, I ordered the incorrect size. The customer service department was very helpful in assisting me to get the correct size. Product arrived quickly, good condition, easy to put together. Great value for the price. Would recommend them to anyone."
"Fast shipping. Have ordered before. Still happy"
"I am very pleased with the prompt service. I received my order in 2 days and it was shipped from the US. I cannot wait for the weather to change so I can put my new canopy cover up and enjoy the summer. "
"Not of the finest quality but will do for now "
"I loved the fact of taking it from the box and hanging it upon the rails of the roof on the swing and wal-lah ! a perfect fit. The only thing I wish is that it came waterproof as the other swings did. "
"Prompt delivery. Looks good quality and it fits well except for the top section which is too loose. Can't say more for now as only installed it today."
"My old canopy eventually wore out and was ripped by a wind storm, so I went looking for a replacement. I was pleased to find one here but was surprised by how much it cost, which was 3/5ths of the whole gazebo when I bought it 27 months ago. I contemplated just getting a whole new gazebo, but decided I didn't want to spend the time taking the old one down and putting up the new one. I'll consider it again when this one wears out."
"Canopy in place and ready for summer
Aleays great replacement fit"