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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-11-25

"Since we are now going into Winter, we have not put the replacement gazebo canopy on our frame yet, but we were very pleased with how quickly the item shipped, the cost of the shipping and the condition in which it arrived. We look forward to spring when we can start enjoying our new canopy."


Verified
2/5

2015-11-25

"Poor quality product for the price I paid!! I would have never bought if I have seen it in real first. If it wasn't for thanks giving and I am tight in time, I would have returned it. I really feel I got ripped off here! "


Verified
5/5

2015-11-25

"i AM VERY SATISFIED WITH THE PRODUCT BUT IT IS QUITE PRICEY. I BOUGHT THIS SAME PRODUCT ONLINE A FEW YEARS AGO FOR $29.99 AND I PAID $52.99 PLUS $8.95 SHIPPING THIS TIME. I ONLY PAID $88.00 FOR THE ENTIRE SWING WHEN I BOUGHT IT SEVERAL YEARS AGO. I CAN'T BELIEVE A PIECE OF MATERIAL COSTS THIS MUCH. IF MY SWING WASN'T STILL IN SUCH GOOD CONDITION I WOULDN'T HAVE PURCHASED THE CANOPY."


Verified
2/5

2015-11-25

"The replacement cover did not fit as it should. The upper portion did not match up with the opening and the bars on the top piece needed to be moved in to fit the top cover. Too much slack in the main cover. It is workable, but not not to my expectations for the price."


Verified
5/5

2015-11-24

"Cover actually fit better than the original. Received order in 4 days. Very pleased with the entire process.
"


Verified
2/5

2015-11-24

"The cover I purchased didn't really fit to an exact snug as the original, but with a few small trims of metal it fit, let's hope all others I order in the future are cut as bad as this one was. I was pressed and had to go with my purchase, so I had no choice but to cut my gazebo."


Verified
5/5

2015-11-24

"Found gazebo canopy on line on Monday, and had it delivered within 2 days. Exactly as ordered. Can't wait to use it in the spring. "


Verified
5/5

2015-11-24

"fast shipping.. the canopy was a perfect fit... thanks for keeping this item in stock"


Verified
4/5

2015-11-23

"Other than a bit of confusion with the courier sending a notice that the order had been canceled by the sender, which turned out to be for a duplicate order created in error I was very pleased with my order and how quickly I had received it. "


Verified
5/5

2015-11-23

"I ordered the wrong canopy the first time and I 'chatted' with an associate who was very helpful in choosing correctly the second time!"


Verified
1/5

2015-11-23

"never received my canopy iam very disappointed with the service iam getting from this garden winds company. "


Verified
5/5

2015-11-22

"I have not opened the box yet, we will be putting this up in the spring, but I have purchased from them before and love them."


Verified
5/5

2015-11-22

"After searching numerous box store websites I was thrilled to come across the Garden Winds website and find a replacement canopy for my backyard barbecue gazebo. Ordering was painless and shipping was immediate."


Verified
5/5

2015-11-22

"This site is amazing...a real find. I thought I had to replace the whole patio gazebo until I saw the replacement canopy that was the ideal fit for the frame (and I bought it more than 5 years ago)! Ummm; let's see: $100 for new cover vs. $600 for new gazebo. No brainer.

So how is the product & shipping? Stellar! I'm in So Cal, and Garden Winds ships from Hayward (San Francisco area). I ordered on a Sunday afternoon, and had it ON THE GAZEBO by Wednesday morning (Veterans Day)! It popped on perfectly because it was the exact style. I never dreamed I could find the cover just by remembering the store where I purchased it (which was easy). From there, it was looking through their online inventory until I recognized it.

The canopy is a little more..."blousy", loose fitting than the original, so we're watching it in the breezes. High winds and we will probably have to batten it tighter; maybe using bungees. But now it's possible to get a new cover for this sturdy frame, (the cover being its weakest feature) within 2.5 days, and won't stress if it malfunctions in the next 5 years!
"


Verified
5/5

2015-11-22

"Excellent product and great service."