"Finding the right canopy for our swing was difficult. No measurements in the specs were given . It seemed like the canopy I ordered was the right one. I received it and it doesn't fit. I tried this last year and the same thing happened. Now I have to send it back and pay for the postage. Why won't they pay for postage. Again this happened last year. If you order something and it doesn't fit they should reimburse postage for at least one way, especially when it is so difficult to find the right one. I am a dissatisfied customer, but I really don't think care."
"You can always depend on Garden Winds to provide the very best replacement covers and cushions that are the same quality as the original. Thanks. Harvey Carr, Augusta Maine"
"The canopy arrived in 2 days. California to Ontario. It is a beautiful color and a high quality material. It is a little big for our gazebo but does the job. Our frame is old and getting harder to find a suitable cover each time. I will definitely go to Garden Winds when I need another cover, although the quality of this one looks like it might outlast our 2 yr average."
"Quality Product and arrived on time. We are impressed."
"The cover fit. It was easy to install. Looks great. Arrived on time "
"Experience was great. The only problem was the canopy did not fit and had to return. We are still looking."
"I'm very satisfied with my recent Garden Winds replacement canopy and screen purchase. The quality and weight of the fabric is very nice and sturdy. I will continue to recommend my family and friends to order their replacements from Garden Winds."
"Got what I wanted, on time."
"The product didn't even last 2 months before falling apart. You can't get a full refund from the company. You either take 50% off of what you paid or they will send you a second canopy. Either way, you're stuck with sub-standard products and poor service when you call to complain. Find another place to order from or have one made locally. The rings that come with it are also too small and won't slide properly on the pergola track. TERRIBLE TERRIBLE PRODUCT. "
"good price ,fast service and good quality."
"The overall experience with the Company was fine however we were disappointed with the product received. It has changed from the previous one purchased several years back. The quality appears to have gone down."
"love my new shelter cover. I ordered it on Monday, Delivered to Toronto Wednesday am. "
"This is our second canopy besides the one that came with the gazebo. The first one was better quality but we had some bad winds and it shredded. Then we received the scond one as a Christmas gift. That one didn't even last six months. We didn't put it on until July, but by January it was torn. I don't think that one was the best quality but felt it should have lasted longer. This time we purchased a higher quality canopy, and have our fingers crossed that it lasts longer."
"Phone service was excellent and the order was backlogged but still came in earlier than expected. The canopy fit like a glove, extremely happy with my purchase. Thank you!"
"Need frame for canopy not just the cloth can just got cloth. Waste of my time and money. Website should be more detailed. "