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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2015-05-24

"The canopy we ordered was constructed slightly smaller than the actual needed. Causing us to really stretch the fabric to make it fit and causing a slight tear in one of the pockets.

The material used is very thin and in some places had minor holes because of it.

Sadly, overall we were unhappy with the quality.
"


Verified
5/5

2015-05-24

"I have been very satisfied with my purchase from Garden Winds. Purchase was easy, delivery was so fast. When the next replacement time comes around I'll probably look them up again. "


Verified
5/5

2015-05-24

"Had what I needed and shipped quick. "


Verified
5/5

2015-05-24

"Found just what I wanted fits well and received it in record time thanks

"


Verified
5/5

2015-05-24

"It fit nicely onto the old frame. Like the color. "


Verified
5/5

2015-05-24

"Although it has been only a couple of weeks, the canopy is thicker than the others we have had and seems to be well made. My wife is happy, so everyone is happy. "


Verified
5/5

2015-05-24

"Perfect fit. Just as though we have new gazebo.
"


Verified
5/5

2015-05-24

"Was very happy with the replacement gazebo cover that was ordered "


Verified
5/5

2015-05-24

"We were pleased with your company. "


Verified
5/5

2015-05-24

"Very good product and fast shipping! Very pleased!"


Verified
4/5

2015-05-24

"Overall was very good. Like the quality. Only issue was the second tier was too small. Had to cut frame so it would fit. "


Verified
5/5

2015-05-24

"Very fast delivery, easy to order, and very good explanation of the style to suite my gazebo. Will order again from Garden Winds for other accessories! I even spread the word to other people. That alone is proof of a very happy customer. "


Verified
2/5

2015-05-24

"Have not received my product. Apparently it won't be in until maybe July. It's a replacement gazebo and summer will be half over before I get it. Why do you offer them if you can't deliver for months! Very frustrating!!!"

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Verified
2/5

2015-05-24

"I did not recieved that canopy that I ordered.
I ordered the El Porto, and I got different color and different type.
The explanation That I got, it was that in very small letters they explain, that the El porto canopy it's not available !!!
And by the way the side nets were included it in the el porto, and the one I got ...... NO NETS !!!! :(
"


Verified
5/5

2015-05-24

"We ordered a Pineapple replacement that arrived within 2 days. Unfortunately the top did not fit, it was too short. I called Garden Winds and they promptly sent a second cover. It was a bit tight but once we got it on, it was perfect. Garden Winds, thank you. Great service, speeded delivery. As a second time purchaser, I will return."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges