"I could not tell the dimensions of an item that was on back order so I would know if it was a better fit than the 'universal' canopy. I ordered what came up when I entered the model number 8511 (a Costco product), but the canopy was too big and I had to return it. "
"Garden winds were very helpful while I was attempting to determine the correct canopy to order. The canopy and netting shipped quickly. Although the the fit was tight and I needed to make some adjustments to the existing frame the canopy is installed and looking nice. "
"I live in Canada.
I was absolutely amazed at how the entire process was conducted from start to finish.
Ordered on a Thursday afternoon and had the product at my door the next Monday afternoon, ... in Canada.
From a Canadian perspective, ... I LOVE how the price I see on the website is what I paid, ... absolutely everything ALL-IN. No worrying about brokerage fees, clearing customs, taxes, etc.
Now that's the way to run a business and get repeat customers.
"
"Still waiting for product to ship. The customer service was outstanding & the ease of their website was pretty good. Once we get our cover, we will reevaluate the rating."
"The purchase process was fine. However, I am still awaiting the shipment and receipt of the product as it was on back-order."
"Happy with canopy material... appears to be strong; but disappointed in size...corners are a fraction too small."
"Excellent service, speedy delivery, fit perfectly"
"The best service I have seen in years!!"
"Easy ordering & quick delivery. Item was perfect. "
"Del on time like promised"
"Very satisfied. Easy to install canopy. Looks great."
"I ordered my canopy on Friday from the States i live in Calgary Alberta Canada it was here on Monday and it fits great i have never had such AWESOME SERVICE "
"very fast shipping! product material is a little cheap on the low end price version so if u live in harsh climate you should upgrade to heavier material version. But still our original lasted us nearly 2 yrs so for the $ it's a good deal. "
"Very pleased with the item and quick service and shipping"
"Maneuverability on web page to select correct is much better than in past years. Great and rapid service"