ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.77/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.48/5
Customer service:
3.92/5
Return/Replacement policy:
3.84/5


Verified
5/5

2024-07-30

Amazing service & fast delivery!

"The service is exceptional. Thank you for getting my canopy to me so quickly!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-07-27

Original item out of stock

"I was told that my Canopy is out of stock, even after I ordered my product and got my shipping tracking number, I had to reorder another one that was more expensive and had curtains that I didn’t need. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-26

Gazebo canopy

"Very good replaced with the new canopy "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-08

Great service .

"Receptionist was friendly and helpful. Delivery was very fast. Will deal with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-23

Canopy replacement

"Replaced damged merchandise quickly and with no hesitation. Stood behind their warranty.
Quick delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-22

The canopy

"The canopy fit perfect for a swing at least 10 yrs old.
The swing looks brand new again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-22

Good Fit

"Onsite details and info were helpful and product fit perfectly. Shipping was fast and overall great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-21

Quick Delivery, no issues

"Ordered from Ontario, wasn't sure how it would work out ordering from the US, but all parts arrived in great condition on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-20

Garden winds had the item I needed

"Neede a new umbrella cover. Garden winds had the right one and shipped promptly. Very plrased with the canopy."


Verified
5/5

2024-07-16

Replacement umbrella

"It was very easy to replace our patio umbrella by going online and finding the right one on garden winds. The ordering process was easy and our umbrella arrived quickly. The umbrella fit perfectly for our stand."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-12

Perfect!

"The canopy for our older frame fit perfectly! The fabric was strong and seemed to be durable, as well. Very happy with the purchase."


Verified
5/5

2024-07-09

Great Service

"We needed to replace a gazebo canopy, I figured I knew which one we needed but sent a picture anyway to confirm. Garden Winds got back to me quickly and confirmed which one (I was right!) I needed. I received the canopy within days which was great and was able to track the package! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-07

Canopy

"Quick delivery, great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-07-06

Nice, quick and easy

"Shopping was easy, was recommended by another company as these tops were discontinued. Was so happy not to throw out the whole unit for just a top. Thank you all at Garden Winds."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-07-03

CANOPY REPLACEMENT COVER

"Quick to order once I provided my canopy model number, and I was told 3-5 days for delivery and it was actually picked up at a UPS pick-up depot the next day. I installed it the next day, fit like a glove and enjoying my morning outdoor coffee breaks/lunch/dinners.
Thank you, for your quick service and please keep producing these re-useable products.
Regards,
Carmelo
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges