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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2019-06-28

Overall good deal

"I was going to order direct from menards but it was back ordered so I went with Garden winds. The product compares to the quality I had previously. Only problem is the stitching to super crooked and there is a small hole. Looks like the needle from when it was sewn together went through. Pretty sure I’d be lucky to get 2 seasons out of it. "

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Verified
5/5

2019-06-28

Great!

"Great product, would buy again"


Verified
2/5

2019-06-28

Always Canopy back order

"I m desapoint m'y Canopy is back order... "


Verified
4/5

2019-06-28

satisfied

"Very satisfied experience with this company"

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Verified
2/5

2019-06-28

Where is my order

"I don't have my order and have no idea when I'll be getting my items"


Verified
5/5

2019-06-28

Great service

"We ordered one of these for a friend several years ago. The climate took its tool and we were looking everywhere for another one and finally thought to cut the tag and call the company. Even after all this time they had us on file and we were able to get the exact cover we needed and it is on and looks great. Thank You Very Much. "


Verified
5/5

2019-06-28

Pergola cover

"Love it made my older frame come to Life!!"

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Verified
5/5

2019-06-10

Good fast service.Fits great and looks real good!

"Helped return wrong cover and helped identify correct size. Shipping today."

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Verified
5/5

2019-06-27

Canopy review

"Thank you so much for having the service of using a picture of the gazebo to figure out the canopy we need. It fits!!!!!"


Verified
2/5

2019-06-27

Holes around the seams. Several spots where the seam is separating. Netting had a couple snags Upon arrival

"The seams are separating! It seems to fit okay. No real tight fits. The screen had a couple snags. On the plus side the customer service was helpful on a separate issue. I choose to keep rather than return because my husband doesn’t want the trouble of installing again. Hope it lasts the season. Will try a different type gazebo next year(metal)."

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Verified
5/5

2019-06-27

My experience

"I had an excellent experience. Very easy even without knowing any history on Pergola due to buying house and no paper work on pergola. I received info by showing short video pick of pergola."


Verified
5/5

2019-06-27

Canopy

"Fast, friendly, painless process. Quick turnaround time "


Verified
5/5

2019-06-27

Extremely knowledgeable

"They assisted me with an issue I had with variation of colors on two side panels I ordered. Offering two solutions and each solution benefited me not in their favor. I felt it was more about me then the sale. Kudos to garden winds for excellent customer service"

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Verified
5/5

2019-06-27

So happy!!!!!

"It was great! Couldn't be happier!"

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Verified
5/5

2019-06-27

Great customer service

"Ordered the wrong items and they promptly cancelled my order "