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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-05-13

Older GazeboTop Kit.

"Easy to find the replacement I needed - ordering was easy, product came promptly, and was exactly as described."

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Verified
5/5

2019-05-13

Completely satisfied

"The swing cushions fit nice and are of great quality. The items arrived on time and in great shape."


Verified
5/5

2019-05-13

Quick and Easy

"I sent a snap shot of my existing gazebo and they quickly identified it along with a replacement top. The top came in fit fantastically! "


Verified
5/5

2019-05-13

Excellent service

"Excellent Service. I had trouble finding the right gazebo canopyreplacement. I sent a picture of my canopy. They got right back to me and let me know what to order and assured me it would fit and it did! I got it right away within a couple of days. I am very very pleased! Thank you Sumnerwinds!"


Verified
5/5

2019-05-13

They deliver what they promise

"Quality, price, and serviceability combined with quick delivery..."

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Verified
1/5

2019-05-13

Didn’t fit

"Not the size it was advertise to be "


Verified
5/5

2019-05-13

Made for the shade

"I tried ordering from another company for several weeks before finding my gazebo replacement from Garden Winds. I cannot be more pleased with my purchase. I am even more delighted with their customer service! The item arrived in great condition and I installed it within hours of its arrival."

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Verified
4/5

2019-05-13

Ordered wrong size..

"I ordered the wrong size replacement umbrella canopy. I sent it back and they credited my credit back to me no problem. The only thing is the shipping charge. They say some items have a $10 voucher for returns. My order did not come with one. I ended up paying almost $50 in shipping charges for shipping both ways...The fabric is not the same as the original but I will reorder and hopefully it will last. I don't want to pay over $1,200 to buy another complete umbrella."

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Verified
4/5

2019-05-13

Almost there

"I am pleased with the material itself, but it's still slightly too small for my canopy frame. Two of its corners remain uncovered."


Verified
5/5

2019-05-13

Easy Process

"Reordered a replacement canopy top with the rip-lock technology for our metal gazebo which was easy to do since we already had the information on the product. The fabric lasts about 2 years before it starts to come apart which is average. We leave the canopy on the frame from April through September. This year, we are spraying the material with the recommended 303 Fabric Guard spray to protect the canopy. Hopefully, we will get an additional year use from it."

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Verified
4/5

2019-05-13

Good delivery, good quality, high price

"The quality is good, and the dimensions fits my existing gazebo. But price is pretty high"


Verified
5/5

2019-05-13

If all could be that way

"So surprised when the product I received was better than the original. "

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Verified
5/5

2019-05-13

Beyond easy!

"I searched high and low for a cover for my gazebo- and struggled to find the right size. I found Garden Winds and used the photo option to get sizing and style. Within the hour I had a response as to what cover would best fit my gazebo. I ordered it at 6 pm on a Sunday and it arrived two days later! It totally fits and was beyond easy, from ordering, and putting on our new cover! Thank you. "


Verified
5/5

2019-05-13

Customer Service

"Just wanted to say that sending in a picture works. Found the exact model with measurements. All I needed to do was verify. Spot on. Would use again. "

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Verified
1/5

2019-05-13

Always out of stock

"This is the 3rd year I tried to order the green, 2 tier, 10x10 gazebo canopy, only to find, after placing and having order confirmed, that it will 3 months before this color will be in stock again. If they (by now, should) realize this is a popular color, why arent they ordering more prior to the season that everyone needs it. Very disapointing!"