ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-03-03

Great customer service

"I bought two lounge chairs and I was struggling to find cushions. They were so helpful and helped me find the perfect size!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-03-03

Unreliable photos

"I ordered a canopy for my grill gazebo going by the description and pictures on your site. It came with grommet holes which weren't shown in the photos. Customer service wouldn't even look at the photos. She just said that they all had the holes and to send it back! Very disappointed!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-02

Great Stuff

"Good quality product exelent experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2019-03-02

Swing Canopy

"Finding the canopy for my Garden Winds 2 person swing was easy on the Garden Winds site. That was the easy part, as was the ordering process. The bad part was that the canopy was "out of stock" and would not be available until the last day of March. They charged my credit card, but can't delivery for a whole month. Not happy about that."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
4/5

2019-03-01

Looks and fits good

"I was somewhat surprised to find a replacement cover but then to find that it fit so well is great. "


Verified
5/5

2019-02-28

Great service

"I have purchased items from Garden Winds for the past 5 years and have always had excellent service and fast response times."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-27

Hexagon gazebo top

"Very pleased with quality and the fit!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-28

Just what I asked for and quick.

"Just right and fits perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-02-28

great service

"installed the new cover and it fits great "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-02-28

backorder issue

"The item ordered is on back order.... We are still awaiting delivery.
So... Just do not know... try again later
"


Verified
5/5

2019-02-27

Replacement sun shade cover

"Staff was great in helping me identify the correct product.
Shipping was fast.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-27

Ordering a canopy replacement

"Was great. Got it in a timely manner and fit. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
5/5

2019-02-26

Replacement Canopy

"This is my third replacement canopy during the past 9 years. All of them have fit as well as the original one did and I have put them on by myself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Professional and Timely

"Good quality Product very good fit rep was able to identify from photos I emailed delivered in a timely fashion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-25

Great Experience

"Ordering was so easy and I already have my order.

Thank you Garden Winds.
"

Detailed Review Benchmark + -
Pricing of products and services