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Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-05-27

Very quick delivery

"After ordering, the part arrived much earlier than expected. All went well. Fully satisfied,"


Verified
5/5

2024-05-26

Excellent service

"Speedy delivery of the gazebo cover. Perfect fit on the original frame."

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Verified
1/5

2024-05-26

I commanded 3 Times a canopy and 3 times you cancelled my command with no explaination and you never respondedto my email

"Very bad experience never again"

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Verified
4/5

2024-05-26

Patio canapé

"I am impressed bu thé qualité of thé matériel but thé tope is a bit lousse on m’y structure !! That ok "

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Verified
3/5

2024-05-25

Disappointed Canadian

"Received an email promoting a deal on replacement canopy but only lasted 48hrs over a weekend. Web site will not allow a Canadian to purchase and ship to an American address (was to be as a gift) Tried calling,
And no customer service during weekend to assist me. Needless to say I had to order via a Canadian web site which automatically added extra shipping and customs tax to the tune of $158 more dollars. Called on the Monday to cancel and was told I’m SOL. And if I return the cost will be on me as a loss….
"

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Verified
1/5

2024-05-24

A bit shady

"I purchased a cover for the frame I have. I double checked the correct item number and ensured the canopy top was compatible. It turns out, my frame is over ten years old, so the new canopy tops are made for the newest version of frame, which still has the same item number, so it doesnt fit. The company wants a $50 restocking fee. Buyer beware. If your frame is older ( but still has the same item #) you may not get what you're looking for. "

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Verified
5/5

2024-05-23

Very prompt service.

"This is the third canopy I've purchased from Garden Winds. They were shipped from California and arrived in a week. The quality is great and easy to install. "

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Verified
4/5

2024-05-23

Valencia Canopy replacement

"Order and delivery was great. Canopy is a much thinner material than the original."


Verified
5/5

2024-05-23

Fits exactly like the original!

"Bought our Angelina gazebo from Rona over 10 years ago and this replacement canopy and netting fits perfect! We have tried many others but none fit properly or were poor quality. "

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Verified
4/5

2024-05-23

Great Canopy Replacement

"I was happy to find a canopy replacement for my Garden Treasures sling swing. The ordering process was easy and the delivery was prompt. "

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Verified
5/5

2024-05-22

GREAT SERVICE - GREAT PRODUCT

"Placed an order with Garden Winds for a replacement roof for a gazebo. The use of the order system was really easy and we were notified of the order status as it went through their system. The item was shipped within 24 hours and arrived in less than 48 hours. The quality of the product is amazing. It is exactly as described and perfect for our requirements, competitively priced. Great experience. Would definitely recommend this company to anyone and would definitely buy from them again.
"

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Verified
4/5

2024-05-21

Ordered a gazebo canopy. It’s good quality and will serve us well.

"Overall good experience with garden wind "


Verified
5/5

2024-05-21

Excellent Customer Service

"A few years ago I ordered a replacement canopy for my 10'x10' Hampton Bay Pergola from a different company. I didn't install until the next year and when I finally did install it, it was too small even tho it was meant to fit. I. have been unable to find a replacement in Canada. Earlier this spring I emailed a photo of my Pergola manual to Garden Winds asking for a replacement that fit. They responded within 24 hours and I placed my order. It came from California and arrived in Toronto, Ontario in 2 days!! Just installed it and I couldn't be happier. Spent a little more than I expected because of the exchange and shipping but it was well worth it and I would do it again without question. Thank you Garden Winds!!"

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Verified
5/5

2024-05-21

Very satisfied.

"I am very pleased with the whole experience. It was easy to order, I received the merchandise very quickly and it was perfect."

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Verified
5/5

2024-05-21

Perfect - Perfect - Perfect

"excellent quality and perfect dimensions"

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