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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2017-01-18

Two Wins

"I have used Gazelle twice and have nothing but praise for their service. I will not hesitate to use them again should the need come up again - and it likely will!"

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Verified
5/5

2017-01-18

Quick and easy

"Easy and great, good payment hassle-free"

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Verified
5/5

2017-01-18

Quick and easy transaction

"Very easy process and fast payment."

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Verified
5/5

2017-01-18

Crazy easy!

"So simple, fair trade in value and fast service! I have used Gazelle multiple times and love it!"

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Verified
5/5

2017-01-18

Fantastic

"I've used Gazelle several times and will do so again."

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Verified
5/5

2017-01-18

WOW!

"wonderfull service! Everything was simple and easy"

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Verified
2/5

2017-01-18

Device volume up button broken

"The fully tested iPhone I was sent had a broken volume up button and Gazelle wouldn't send a replacement per their policy. They did however issue a full refund."

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Verified
5/5

2017-01-18

Great to Deal With

"Gazelle was fast and easy to work with, the check came very fast!"

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Verified
5/5

2017-01-18

BEST place to sell you used devices!

"We have sold our devices to Gazelle for years. In our opinion they give very fair pricing! And it is fast and convenient. We have recommended Gazelle to many people!"

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Verified
5/5

2017-01-17

Huzzah!

"Thank you for the rapid device inspection and payment."

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Verified
5/5

2017-01-17

"Great experience, very quick and easy!!
"

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Verified
5/5

2017-01-17

Easy and convenient experience

"My recent experience with Gazelle was one of ease and convenience. They sent me a box, I sent them my phone, as per their instructions, and they emailed me a code to claim my amazon.com gift card, and promised. It was very easy! "

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Verified
1/5

2017-01-17

Disappointed

"I sent three phones at the same time, I believe they were processed incorrectly meaning the contents of each box mixed up. One of them still hasn't been assessed and paid for despite repeatedly asking for a status update via email and chat. Totally different experience than I have had in the past. "

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Verified
5/5

2017-01-17

Giddy for Gazelle!

"I've traded in 2 devices so far, and both times, my experiences have been positive. In fact, the first device sent in, I was given more than the original quote. Such a pleasant surprise. It's so easy and straightforward to do. I just wish I had more to send;) Thank you Gazelle!!!"

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Verified
5/5

2017-01-17

Exceeded my already high expectations

"I would have never thought that I would be told me a company, "Your product was in better shape than expected," then give me more than was originally quoted. Just fantastic. Amazing service and great experience."

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