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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
4/5

2017-01-04

All easy and great...had to follow up on one of three payments.

"All was easy - shipping, getting communications on the receipt and handling of the three MacBooks I shipped in. My only challenge, and the reason for four stars, is that I had to contact customer service (chat) to get info on my 3rd of 3 payments. Even when triple checking spam, email, etc, the final email for the third payment was never sent to me. Customer service was quick (23 second wait) and solved my need within a few minutes."

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Verified
5/5

2017-01-04

Honest Company

"Gazelle not only timely paid the amount they promised to me for iPad and iphones, on one iPhone they paid me a little more than bargained for because the device was in better shape than they anticipated."

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Verified
5/5

2017-01-04

Fast and easy

"They paid what they said they would. The process was fast and easy. Would definitely use again."

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Verified
5/5

2017-01-04

Gazelle makes it so easy!

"I recently sold my iPhone 5 and iPad 3rd gen to Gazelle. The price was fair and the experience could not have been any easier!

They pay attention to every detail.
"

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Verified
4/5

2017-01-03

Email is to fast!

"I received an email stating you hadn't received my device. Only problem - I was still waiting for the box to be delivered to send my device to you! Other than that, A-OK."

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Verified
5/5

2017-01-03

great service!

"couldn't have been quicker and easier to work with. Love these guys!"

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Verified
5/5

2017-01-03

More money than I though!

"I was able to get more money than I expected to with Gazelle for my iPhone 5s. I evaluated it as being in good condition but then it was evaluated higher than what I put and then I was given more money than I expected for it!"

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Verified
5/5

2017-01-03

"The process was so well organized. I received my box, sent the item in, & got my money."

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Verified
5/5

2017-01-03

Seaux satisfied

"It was a simple and seamless process! Will definitely sell to them again whenever I want to see my current phone "

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Verified
5/5

2017-01-03

Great!

"The company was very prompt and sent me a check immediately for the exact amount they had quoted. I highly recommend Gazelle!"

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Verified
5/5

2017-01-02

"They provided excellent service!"

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Verified
5/5

2017-01-01

Awesome sales experience

"Great experience , got my money very quickly."

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Verified
5/5

2016-12-31

another great experience

"Gazelle did everything they said they would and made it so easy to sell my iPhone. I will continue to use them for all my phones after upgrades!"

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Verified
5/5

2016-12-31

Gazelle runs like a deer

"I have performed several transactions with Gazelle. They are all easy and efficient. They provide money for items I otherwise would have probably recycled."

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Verified
5/5

2016-12-30

Easy, fair and fast

"Gazelle makes an offer and then follows up with enabling the shipping by sending the packaging and shipping label. They keep you posted about receipt of the item and their examination of it. They promptly deposit the sale amount in my Amazon account. This is my second great experience with Gazelle. Next time I might be a buyer. "

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