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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-02-27

Easy

"2nd time we have used them, solved the issues quickly & with no fuss.
Would use them again.
"


Rep reply posted 2020-02-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for the wonderful feedback!”


Verified
5/5

2020-02-26

Marvellous

"Brilliant experience prompt
"


Rep reply posted 2020-02-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much, glad we could help!”


Verified
5/5

2020-02-26

Geek2U

"Very quick to get an appointment. On time and ever so helpful. "


Rep reply posted 2020-02-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you Ellie, glad we could help!”


Verified
5/5

2020-02-26

Happy customer

"I kept delaying setting up my printer and im glad i did because i couldnt have done it without Geeks2U. They are my go to technicians!"


Rep reply posted 2020-02-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much. glad we could assist!”


Verified
2/5

2020-02-25

Know How.

"Will receive technical skill. However: NO Explanation to support what has been done in a most efficient time mindful manner. Leaving potential for further issues to be the outcome of the technical support paid for."


Rep reply posted 2020-02-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi Diana,

Thank you for your message.

I am really sorry to hear this. I have located your customer file and I will have one of our customer service specialists call you right away to discuss your concerns.

Kind regards,

Courtney”


Verified
5/5

2020-02-25

Geeks2U

"Extremely Efficient and Friendly, and do not ridicule dinosaurs like me.
Absolutely fantastic. All my issues were resolved within minutes of Robert arriving
"


Rep reply posted 2020-02-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2020-02-25

I needed help setting up a new laptop I'd purchased

"Geeks2U responded very rapidly, less than a few hours after I'd bought my lapop. My technician was booked for the following morning. He arrived in the time specified and was able to help with everything and was quick, efficient and courteous. "


Rep reply posted 2020-02-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback Jenny, we really appreciate it!”


Verified
5/5

2020-02-25

Professional, helpful, competent

"I was experiencing problems with a message consistently appearing regarding the hard drive on my desktop computer; the technician from Geeks2U ran several diagnostic tests and clean up programs to reassure me about the operational reliability of my desktop for use."


Rep reply posted 2020-02-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, glad we could help!”


Verified
5/5

2020-02-24

All smiles

"From initial call to fix. Excellent, professional and extremely helpful"


Rep reply posted 2020-02-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate it!”


Verified
5/5

2020-02-24

Great service!

"Daniel was very friendly, competent and fixed my issue very quickly. I was so happy!"


Rep reply posted 2020-02-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, delighted we could assist!”


Verified
5/5

2020-02-24

Great Service

"David was a lovely technician and knew what he was doing. Came earlier than expected which was great, and was able to fix our problem within the hour. Would definitely call them again for any technical issues. "


Rep reply posted 2020-02-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much, glad we could help!”


Verified
5/5

2020-02-24

Great service and punctual

"Had a minor issue with my laptop. Cat had made cursor disappear. Easy fix but needed a Geek2U. The whole process was so easy. Call, made appointment and Graeme who attended my house was punctual, polite and had the problem solved so quickly. Also adjusted a few settings so that my computer would operate faster.

Fantastic service and I'll definitely be using them again should I need any help.
"


Rep reply posted 2020-02-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Great to hear that Nigel, thanks very much for your review!”


Verified
5/5

2020-02-22

Always happy with the Geeks

"I've had 3 visits from a Geek over the last few years and they've invariably been reliable, efficient, and knowledgeable."


Rep reply posted 2020-02-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much Sandra, we really appreciate the feedback and your continued business!”


Verified
5/5

2020-02-22

Very good customer service

"The urgent problem with my computer was resolved within an hour, and someone was available quickly, even on a weekend."


Rep reply posted 2020-02-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks very much for your review!”


Verified
5/5

2020-02-22

Experienced Staff

"I'm so glad I made the decision to seek help. What has taken me days has just taken the tech 2 hours. That's why people say leave it to the experts!"


Rep reply posted 2020-02-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments Rita. Delighted we could assist!”