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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-02-21

Excellence

"Great from first contact explained what i needed done Shabab came and explained things opened an account for apple for me. I needed help with something later on i called and they sent him a text he called me back and fixed my query in seconds. Wonderful highly recommend Thank you "


Rep reply posted 2020-02-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, glad we could help!”


Verified
5/5

2020-02-21

New computer setup

"We had a problem with the initial setup but they fixed it immediately. Most impressed with the follow up service."


Rep reply posted 2020-02-21
A rep from Geeks2U, Geeks2Uau, has responded:

“Great to hear that, thanks for your review!”


Verified
5/5

2020-02-20

Great Service

"Joe was great. I told him my problem, he told me what the problem may be, then he set to work to diagnose the issue and fixed it. Joe..." you saved my life" lol. I would definitely recommend Joe and Geeks2U."


Rep reply posted 2020-02-20
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, we appreciate it!”


Verified
5/5

2020-02-20

very helpful

"my computer was hacked into and the clean up was fantasic"


Rep reply posted 2020-02-20
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks Sandie, glad we could help!”


Verified
5/5

2020-02-20

Great local geek

"Sam was a young local geek with heaps of knowledge and a great personality … Not only did he do the job VERY well, he explained stuff as he went, didn't pretend he knew everything and could even make and take a joke !!! Would have him back anyday !!"


Rep reply posted 2020-02-20
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks very much for your review!”


Verified
5/5

2020-02-20

Not just a Geek to us!!

"On time, friendly service from Justin, very helpful, great advice and for us non technical people kept the jargon very easy to understand, fixed what was needed but also went above with advising on other solutions that I feel I can trust and will implement. Thanks Justin your not just a geek to us !!"


Rep reply posted 2020-02-20
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for the lovely feedback!”


Verified
5/5

2020-02-19

Lost data found

"My data drive died, and Geeks2U retrieved all the data.
I was advised, daily, of the situation, as my drive had to be taken off site to be repaired.
The technician always arrived at the promised time.
"


Rep reply posted 2020-02-20
A rep from Geeks2U, Geeks2Uau, has responded:

“We're so happy to have helped out, thank you kindly!”


Verified
5/5

2020-02-19

Deb

"Farhan helped me set up my new computer. He was professional, efficient, prompt, knowledgeable, polite. Farhan made sure I understood what he was doing and that I was satisfied with everything before he left. "


Rep reply posted 2020-02-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much Deb. Delighted we could assist!”


Verified
5/5

2020-02-18

Geeks2U you have saved my life! A terrible advert. but it works!

"Our older generation is not match in computer literacy for the younger.
Great to have help from a pleasant, good natured expert.
"


Rep reply posted 2020-02-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much, glad we could help!”


Verified
5/5

2020-02-18

Sceptical because of their ads - but they delivered

"At wits end with a couple of Apple/PC issues. Saw Geeks2U ads on TV and thought - no way is this be legit. After trying others in the Melbourne area with no success, thought I'd give it a go. Customer service super friendly, helpful. Tech guy on time, solved issues, explained it all simply. Understood Apple, Surface, Windows 365. Going to get my sister to call them as well. This is only 1 visit but couldn't recommend highly enough."


Rep reply posted 2020-02-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, we really appreciate it!”


Verified
5/5

2020-02-18

Geeks2U Good4Me

"Tolerant with my age/knowledge. Pleasant to talk with. Efficient. Explained his procedure. Offered other tweaks I should be aware of. Offered your co. service if needed in future for NBN."


Rep reply posted 2020-02-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks. Delighted we could assist!”


Verified
5/5

2020-02-18

Check computer for virus

"Very helpful and will listen and talk you through any question however silly it might see to you. Can ask for advice, the technicians work diligently and your time is used to every advantage. Extremely polite."


Rep reply posted 2020-02-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, glad we could help!”


Verified
5/5

2020-02-17

Geeks were a great help.

"The initial phone call and conversation was prompt and professional. I was given all the information i needed, and was given options of times and days that a consultant was available. My consultant arrived within the allotted time and was a great help."


Rep reply posted 2020-02-18
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you kindly for the feedback, happy to have helped!”


Verified
5/5

2020-02-16

Reconfigure Server

"Ralf understands Synology software and was able to re partition and setup both backup drive and a shared server on our machines
this has removed our reliance on dropbox and we can now securely transfer files in-house.
Thanks Ralf.
"


Rep reply posted 2020-02-17
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, we really appreciate it!”


Verified
5/5

2020-02-16

Excellent customer service

"Kofi the technician who visited me was very knowledgeable and was able to fix my issue at first attempt."


Rep reply posted 2020-02-17
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks for your review!”