ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-01-29

Totally reliable

"You can always be confident that Geeks2U will have the answer and they will go a bit further to see if there are any other issues that need attention. Their ability to identify and solve the problem is magical."


Rep reply posted 2020-01-30
A rep from Geeks2U, Geeks2Uau, has responded:

“We're so happy to have helped out, many thanks!”


Verified
3/5

2020-01-29

Thieves

"Even though he was on time, I thought that charging me $158.00 was excessive for 1 hour and would not recommend them to anyone."


Rep reply posted 2020-01-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi Wayne,

Thank you for your message.

I am really sorry to hear this. I have located your customer file and will have one of our customer service specialists call you to discuss your concerns.

Kind regards,

Dee @ Geeks2U”


Verified
5/5

2020-01-29

TECHNICAL EXCELLENCE DELIVERED TO MY HOME

"MR FARHAN ARRIVED SPOT ON TIME AND FIXED MY PROBLEM WITHIN THE
HOUR . GEEKS2U ARE GREAT
"


Rep reply posted 2020-01-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified Geeks2U Shopper
Verified
5/5

2020-01-28

Have used GEEKS2U several times now.

"I have used GEEKS2U several times now over the last 2 to 3 years. Always been happy with their service. Have had different issues with computer over the years and now have had help with some things on our new computer. Friendly staff - telephone and computer staff - we have always had things explained fully to us. "


Verified
5/5

2020-01-28

Geeks 2 U are lifesavers!

"I was experiencing issues wth my emails. Telstra suspended my Outlook account due to suspected spam and fraudulent activity. Telstra were booked in on a certain date however cancelled at the last minute as there was not a technician qualified to fix the problem. I called Geeks 2 U as soon as I discovered Telstra were a no-show. I had a Geeks 2 U technician booked in for later that afternoon. He arrived on time. The technician was professional, knowledgeable, helpful, patient and friendly. Nothing was too much trouble and no matter how trivial my concern or question, the Geeks 2 U technician answered it for me clearly and simply. The technician fixed the issues with my iMac, iPhone, and desktop Windows PC. I cannot recommend this company enough. Geeks 2 U are lifesavers! "


Rep reply posted 2020-01-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much Marisa, we really appreciate your feedback!”


Verified
5/5

2020-01-27

Top service and tech support

"A great service from initial front office contact through to prompt technical support and resolve. "


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback Keith, glad we could help!”


Verified
5/5

2020-01-26

Great service over 15 + years

"Each time I have needed Geeks 2 U assistance Ite issue has been resolved
I have never had to call on the Guarantee
"


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback Warwick, glad we could help!”


Verified
5/5

2020-01-25

Unexpected challenge

"Duane was confronted with an unexpectedly challenging situation. He handled it with skill and great patience. He managed difficult interpersonal communications with aplomb. He showed tolerance and consideration of my non-technical enquiries. I valued his attendance greatly."


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback and your continued business!”


Verified
5/5

2020-01-25

Great to meet a young man who knows how to treat all clients with respect, no matter how tech-savvy they are.

"I was so impressed with your highly knowledgeable geek Robert. Nothing was too much trouble for him and he treated me with respect and courtesy even though I know little about computer technology. My desktop and 2 laptops now function perfectly. Thank you Robert."


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments Dianne! Glad we could help!”


Verified
5/5

2020-01-24

Service

"Professionalism from the phone call to make and appt until the technician had completed his work totally satisified"


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, glad we could help!”


Verified
5/5

2020-01-24

Geat service

"Dennis is very knowledgeable and was onto the problem immediately and not wasting time he was also considerate of the tine it was taking to resolve my serious makware problem on my dinosaur of a laptop. Thanks dennis"


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!”


Verified
5/5

2020-01-24

Good Geek Guidance

"Much easier having a Geek's assistance in one's own home, especially when visit involves other hardware devices."


Rep reply posted 2020-01-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much Janine, so glad we could help!”


Verified
5/5

2020-01-24

Fabulous service

"Geeks2U was a fabulous service from the first phone call with Lewis through to on-site service with Damien. Lewis was friendly, helpful, and explained everything in detail. The call was efficient and he was able to meet my timeline requirements. Damien arrived on time, and was fabulous! He was friendly but fast (didn't stand around chatting as some tradespeople tend to do) and completed everything we asked of him. We would HIGHLY recommend Geeks2U and will be singing your praises to all."


Rep reply posted 2020-01-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback Jen, so glad we could help!”


Verified
5/5

2020-01-23

Virag fixed my emails problem

"Virag was extremely knowledgeable and fixed the problem I had with my emails in about 5 minutes. He took a look at my MYOB programme and fixed that very quickly. Overall, he was extremely quick and knowledgeable. I would definitely recommend him again, and indeed, Geeks2U.
"


Rep reply posted 2020-01-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback Margie, we really appreciate it!”


Verified
5/5

2020-01-23

Computer tune up

"I had a positive experience with Geeks2U in the convenience of my own home. Very happy with the service"


Rep reply posted 2020-01-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”