ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-03-28

thank goodness for geeks

"very quick response, friendly and efficient"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-29
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!


Verified
5/5

2021-03-26

Highly recommend geeks2u

"I was initially dubious when making the booking but the Technician was prompt, worked quickly, gave us options, completed the extra unit we asked him to look at in good time, showed us how to get the best results and achieved everything we were hoping for. (Another company charged us a fortune and didn’t fix anything six months ago.) Highly recommend geeks2u "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments, glad we could be of assistance! ”


Verified
5/5

2021-03-25

Geeks2U to the rescue

"So professional to deal with all round. As I'm not very good with the tech side of computers, it's always so stressful when something goes wrong. When our computer just stopped working. I spoke to Kiel and he was really helpful, reassuring me that someone could come out and help us with our problem. Tyrone was awesome and explained everything to me in plain English, no tech talk. He explained the action he would take to resolve the issues and rang us back today as he said he would to update us on the progress of the rectification. Tyrone delivered our computer back to us this afternoon, and it is working perfectly. We have now used Geeks2u on four occasions. Can not fault the service we have received. I think this time has been the best yet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-25
A rep from Geeks2U, Geeks2U, has responded:

“Thanks you so much! We really appreciate the feedback and your continued business!”


Verified
5/5

2021-03-25

Getting help!

"I needed help installing a new printer/scanner and I can't speak too highly of Geek2U. Their technician Paul arrived on time, installed the printer, explained everything as he went along and finished within the hour. I can certainly recommend Geeks2U."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments!”


Verified
5/5

2021-03-24

Email address hacked

"Prompt and efficient service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-24
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we really appreciate your feedback!”


Verified
5/5

2021-03-24

Great Service

"Very professional, reliable, informative and friendly service provided. I will DEFINATELY use again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-24
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments!”


Verified
5/5

2021-03-23

My computer was slow

"G2Y changed the old drive by a new solid state one. My computer now is very fast. I am not frustrated anymore during startups and internet connection. I am soooo happy. !! Danyal was a load of knowledge and a very pleasant person."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-23
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we really appreciate your feedback!”


Verified
5/5

2021-03-23

G2U experience

"I would suggest that they are a very professional operation from the boking through to the service by the technician."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-23
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much. Delighted we could assist!”


Verified
5/5

2021-03-23

"Great service. Good at dealing with dummies (me)."


Rep reply posted 2021-03-23
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks, we really appreciate your feedback!”


Verified
5/5

2021-03-22

Great service.

"Ben helped us out, was knowledgeable and friendly. I will ask for him next time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-22
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified Geeks2U Shopper
Verified
5/5

2021-03-22

Great service

"Chris arrived exactly on time, was friendly and courteous and proved himself to be extremely competent with multiple tasks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

computer hacked

"the rep and booking person were both excelent and very helpful I would use again"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! So glad we could help!”


Verified
5/5

2021-03-21

Computer meltdown

"I was very happy with the service from Geeks2U. Khurram was very patient; the issue took a long time to sort, but it got sorted in the end. Thank you very much!"


Rep reply posted 2021-03-21
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!


Verified
5/5

2021-03-18

Geeks are great

"The problem that I had was dealt with extremely quickly and with sound knowledge. The staff I had contact with were pleasant and helpful."


Rep reply posted 2021-03-18
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, we really appreciate it! ”


Verified
5/5

2021-03-17

Brilliant service

"Dave was simply brilliant! An absolute gem to work with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments!”