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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-03-17

Thanks

"Very helpful and knowledgeable. Answered all my dumb questions in a way I could understand. Appreciated the step by step walk through on how to use what he had just implemented for me."

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Rep reply posted 2021-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much, glad we could help!”


Verified
5/5

2021-03-16

Excellent Service

"Johnathan was brilliant, fixed my computer promptly, explained the mistakes I was making so I was protected in the future. Great service."

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Rep reply posted 2021-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
5/5

2021-03-16

Excellent Service

"The technician, Alexis, was extremely personable and easy to deal with.
He is highly qualified and able to answer all questions satisfactorily and resolve all the computer problems. In addition, he set-up the printer successfully which had been a mystery to us and also to a friend who had tried unsuccessfully to set it up for us.
Would highly recommend Alexis and the Geeks2U Company and have already advised family members to engage him and the Company in the future.
"

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Rep reply posted 2021-03-16
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments. Delighted we could assist!”


Verified
5/5

2021-03-16

Technician knows what he’s going.

"The technician was running 10 minutes late and the office called to tell me... that rarely happens! He knew what he was doing and wasted no time getting on with the job ... that rarely happens either!
Thanks Ivan
"

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Rep reply posted 2021-03-16
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2021-03-16

Central Coast I T in great hands

"Robert's calm , no drama approach to servicing my computer efficiently and pleasantly, answering any (many) questions along the way. After listening to his background in I T, I trust his advice for an on-going trouble free year."


Rep reply posted 2021-03-16
A rep from Geeks2U, Geeks2U, has responded:

“Thanks , glad we could help!”


Verified
5/5

2021-03-16

Today’s experience

"Today, John A the serviceman serviced my computer and did so with the utmost efficiency. I would highly recommend Geeks2U for their service and their employees."

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Rep reply posted 2021-03-16
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much , we really appreciate it!”


Verified
5/5

2021-03-11

Polite, prompt and efficient.

"I am an old age pensioner and needed help to connect to the internet when I moved into a retirement village. The service I received was excellent from the phone call for an appointment to the prompt and efficient service I received from their “Geek”. I am very happy to recommend them to anyone.
Peter from Forest Lake. Qld.
"

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Rep reply posted 2021-03-11
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
5/5

2021-03-10

Great Service

"It was very easy to book in quickly. Coasta was very helpful and lovely and I was very pleased with the whole experience"

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Verified
5/5

2021-03-10

Excellent Service

"Expectations were met. Very knowledgable, understsnding, patience, reliable. And the problem was fixed promptly. Great customer service. "

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Rep reply posted 2021-03-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, glad we could help!”


Verified
4/5

2021-03-10

Appreciation for service

"Friendly first contact and service was prompt and efficient."

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Rep reply posted 2021-03-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, we really appreciate it!”


Verified
5/5

2021-03-09

A pleasure experience

"Extremely polite and willing to help with your problem. Always prompt to make an Appointment and always on time. Thank you Greeks2U"

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Rep reply posted 2021-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much. Delighted we could assist!”


Verified
5/5

2021-03-09

Geeks. Not so Geeky.

"Good customer service and no super geeky IT talk to try to interpret. Everything explained in everyday talk. "

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Rep reply posted 2021-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks, so glad we could help!”


Verified
5/5

2021-03-09

"Geeks2U's service was extremely professional. Unfortunately, in this instance Ralf was unable to fix the problem, but it became obvious that the machine was beyond repair. Ralf certainly put a lot into it and I appreciated his efforts."

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Rep reply posted 2021-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we appreciate the feedback!”


Verified
5/5

2021-03-09

Incredible

"From the sheer amount of knowledge, speed at which they do work and genuine kindness and humility. Best customer experience I've had. Period."

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Rep reply posted 2021-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we appreciate the feedback!”


Verified
4/5

2021-03-08

Connectivity service

"The Geeks technician was punctual and had patience. Office staff kept in contact re changes in appointments. Our terchnician made contact with the necessary server"

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Rep reply posted 2021-03-08
A rep from Geeks2U, Geeks2U, has responded:

“Thanks , we appreciate the feedback!”