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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-05-06

Computer Experts

"They do excellent work and know what they are doing."


Rep reply posted 2020-05-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much, glad we could help!”


Verified
5/5

2020-05-05

Problem solving

"PC crashed the Geeks2U came and the problem was solved, that is all you can ask for, service plus."


Rep reply posted 2020-05-05
A rep from Geeks2U, Geeks2Uau, has responded:

“We're happy to have helped, thank you!”


Verified
5/5

2020-05-05

Awesome

"Paul got around the problem which no one else I’d been to could. He was informative and gave me sound advice. Nice to see that a company matches the impression you get from their advertising. Good work!"


Rep reply posted 2020-05-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for the kind words, Danny!”


Verified
4/5

2020-05-05

Replacement of old computer.

"staff knew their product and understood our need and helped to specficed the design. unfortunately the E/mail contacts issue is still with us. "


Rep reply posted 2020-05-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi there,
Thank you for your feedback, I appreciate we were able to help but we'd love to resolve the underlying issue for you too! Could I please ask you to send through your details to customer.service@geeks2u.com.au? We will give you a call straight away to discuss your concerns. Alternatively, you can call the Geeks2U office on 1300 433 572.

Kind regards,

Dee @ Geeks2U”


Verified
5/5

2020-05-05

it WORKS!

"on time, understanding, checked the system, reinstalled WIN 10, and now running like new, exactly what was needed."


Rep reply posted 2020-05-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks for the kind feedback!”


Verified
5/5

2020-05-04

Reliable and helpful

"The service is as advertised: competent, knowledgable technicians able to solve all my computer problems and explain things in a straightforward, easy to understand way.
"


Rep reply posted 2020-05-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, so glad we could help!”


Verified
5/5

2020-05-04

Printer problem

"Was sold a printer from a retailer that didn't do what they told me The technician not only fixed the problem but also linked it to my other computer Great job "


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, so glad we could help!”


Verified
5/5

2020-05-03

My Experience With Geeks 2U

"I would tell anyone to use Geeks2U because they are worth the money spent. My job took a great deal of knowledge for several reasons (old computer, above a business with modem in business location). Bill was thorough, and hard working. Also friendly and pleasant. I'm so glad I didn't try to save money by asking a friend!
"


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, glad we could help!”


Verified
5/5

2020-05-03

very helpful.knowledgable ,

" Went out of his way to get my computer working again."


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
5/5

2020-05-02

From the first phone call, everything was professional, yet friendly, especially a senior who's not computer savvy.

"My computer was not loading and kept turning off. Robert was my knight in shining armour"


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Great to hear that, thanks very much for your review!”


Verified
5/5

2020-05-02

Very reliable - trustworthy service

"Tech came on time - was very polite and helpful.
Solved our problem quickly.
"


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, we appreciate it!”


Verified
5/5

2020-05-01

Very happy

"Prompt, pleasant and very helpful."


Rep reply posted 2020-05-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks for your review!”


Verified
5/5

2020-04-30

Highly recommend

"We needed some professional assistence re a potential upgrade to our computer technology. The over the phone booking process was quick and easy. Tracy was friendly and courteous, and clearly explained the costs and process, and we were easily able to schedule an appointment that suited us. We felt instantly confident and comfortable around Mark the specialist. He took the time to understand what we needed from our technology, and gave us options around our existing system if we chose to keep it. He also tailored recommendations if we decided to upgrade, and he patiently answered all our questions and gave explanations at a layman's level. We felt confident in his expertise and advice and we will have him back to do our set up once we purchase the new equipment in the next few weeks. Highly recommend ! "


Rep reply posted 2020-05-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your kind comments, glad we could help! ”


Verified
5/5

2020-04-30

Great service

"Technician arrived on time. He was polite and friendly and made sure I understood what he was talking about. "


Rep reply posted 2020-04-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you very much for the lovely feedback!”


Verified
5/5

2020-04-30

fabulous Geeks2u

"the whole experience was fantastic the admin part was easy and flexible my technician was amazing he was helpful explained clearly and simply and offer alternatives . Highly recommend .Good value"


Rep reply posted 2020-04-30
A rep from Geeks2U, Geeks2Uau, has responded:

“So glad to hear we could help, many thanks!”