ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-04-30

Easy, cost effective & super convenient!

"So easy and convenient! Will definitely call Geeks2U for any of our computer issues. "


Rep reply posted 2020-04-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for the lovely words!”


Verified
5/5

2020-04-30

My missing wifi

"The technician is courteous he fix my problem in no time no wonder they are called the Geek"


Rep reply posted 2020-04-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Appreciate the kind words, we're glad to have helped out!”


Verified
5/5

2020-04-30

Honesty and perseverence

"My technition was very comprehensive in his evaluation of my laptop and tried very hard to make it usefull but when that failed set up my iPad to do all that I required so that it eliminated the need to purchase a new laptop
"


Rep reply posted 2020-04-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2020-04-29

Support foe Seniors.

"Excellent and friendly service, arrived within the allotted time frame, answered questions and well presented. "


Rep reply posted 2020-04-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for the lovely feedback, Louise - we really appreciate it!”


Verified
5/5

2020-04-29

Happy Vegemite

"Prompt, know what they are doing, excellent communication skills"


Rep reply posted 2020-04-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
4/5

2020-04-29

Great Service

"Geeks provide a quick and easy way to book a technicians. The technicians are alwayson time, courteous and have a high level of technical knowledge. "


Rep reply posted 2020-04-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate your feedback!”


Verified Geeks2U Shopper
Verified
5/5

2020-04-29

Great service

"Robert went to every level to solve our issues.
My daughter's gaming set up had issues with speeds and connectivity. Robert's help has made such a massive improvement! Thank you
"


Rep reply posted 2020-04-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, glad we could help!”


Verified
5/5

2020-04-29

Quick, efficient and good price

"Following a site move we needed to get some support with patching some pc's and a printer back to a switch. I am in QLD and the site is in VIC, and my arms are only the normal length. We approached our regular remote support team and the price quoted was eye watering.
Called Geeks2U. The price was very good, the time frame was fast and the contact and payment terms were easy.
Tech arrived at site and ran quickly through the tasks. An issue arose that was unrelated to the changes and he acted as remote hands to resolve the issue with our engineer.
All issues were resolved and the site is now up and running on the new device.

I recommend this service and will be using Geeks2U again for any future remote hands work.
"


Rep reply posted 2020-04-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for the wonderfully detailed feedback, always happy to be of help!”


Verified
5/5

2020-04-28

So simple when you know how.

"I was unable to connect to the internet and tried absolutely everything. I was so impressed with Eden. He ran several checks on the system and after a quick chat to my service provider, my internet was up and connected. Thank you Eden."


Rep reply posted 2020-04-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much, so glad we could help!”


Verified
5/5

2020-04-28

Don't even think of using anyone else................

"No complaints whatsoever............their technician arrived on time and was able to identify the issue immediately. Unfortunately due to the age of my computer, he was unable to rectify the problem onsite, but wheels are already in motion to supply and fit a new hard drive. "


Rep reply posted 2020-04-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your feedback, glad we could help! ”


Verified
5/5

2020-04-27

VERY PROFESSIONAL AND COMPETENT COMPANY

"LAURA ON THE PHONE WAS EXCELLENT GAVE ME OPTIONS AND EXPLAINED THE PROCESS VERY PROFESSIONALLY AND FRIENDLY. STILTS THE SERVICE PERSON ARRIVED ON TIME AND IMMEDIATELY PUT US AT EASE, FIXED THE ISSUE AND DID A COMPLETE CHECK OF THE SYSYTEMS"


Rep reply posted 2020-04-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2020-04-27

Geeks2U are amazing

"I have used Geeks2U on a number of occasions and and every time they are very professional. They explain everything that they are doing to you so you understand. They are always on time, sometimes even earlier, but never late. I would recommend them to anyone who needs a professional to work on their computer."


Rep reply posted 2020-04-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate the feedback!”


Verified
5/5

2020-04-27

computer set up

"the person that came to our house was very polite,helpful and knew what he was doing and did it in an adequate amount of time."


Rep reply posted 2020-04-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2020-04-26

Excellent, helpful and informative.

"Matt was very helpful in fixing my internet. He gave me advise on what to buy and followed up to make sure everything was working. excellent service."


Rep reply posted 2020-04-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for the lovely feedback!”


Verified
5/5

2020-04-25

Good Service.

"Chris, from Greeks2U, just paid a visit to my home to fix my computer. Chris was very friendly & efficient. I'm very happy with the service provided."


Rep reply posted 2020-04-26
A rep from Geeks2U, Geeks2Uau, has responded:

“We're so happy to have helped out, thank you Yvonne!”