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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-04-07

Saved me going mental

"I was totally confused in many details and Chris sorted them all out in a direct and efficient manner that I could understand."


Rep reply posted 2020-04-07
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, glad we could help!”


Verified
5/5

2020-04-07

Efficient and Effective

"Initial call was thorough. I explained the problems and the phone rep then explained what would happen, including time frames, costs and bookings.

The technician was prompt, friendly and effective. Explained what my issues were, fixed them and helped me understand my issues better.

"


Rep reply posted 2020-04-07
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2020-04-06

Service was professional and very clear directions were given in the process that would be used

"Staff were friendly and helpful. Paul arrived on time and followed up a few hours later to see that all was going well
Very impressed. I will certainly recommend them to friends. Living in a rural area we are unable to get such prompt service
Thankyou
"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for the very kind words, we're happy to have helped out!”


Verified
5/5

2020-04-06

These are the only people to go to!

"Once again had a good experience with Geeks. Glenn was very helpful and efficient in setting up my new computer and transferring all the data from the old one."


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“We really appreciate the feedback, thank you kindly!”


Verified
5/5

2020-04-06

Top marks !!

"Top service, with excellent experience and knowledge. David also showed me some things I was not aware of, which will make my internet experience more efficient and effective. Top marks"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for your feedback, delighted we could assist!”


Verified
5/5

2020-04-05

Reliable and trustworthy

"I have used Geeks2U on two seperate occasions. I find they are very reliable, turning up when they say they will come. I am a bit of a technology dinosaur but they explain things to me and I trust their service. They are also up front about their costing. I would recommended to anyone who needs a little help or has a big problem.
"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we really appreciate the feedback and your continued business!”


Verified
5/5

2020-04-05

Computer

"Good service from Alexis and happy with the resulting outcome of the problem"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for your feedback!”


Verified
5/5

2020-04-05

My computer now works properly again

"Con resolved the issue I had reported and he was friendly and efficient. He explained what he found and what he could resolve. That was also recorded on the invoice which is a helpful future reference.
"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate your feedback!”


Verified
5/5

2020-04-04

The original and the BEST

"I have always recommended Geeks2U as I have used them several times in the past and I will continue to use their friendly, professional and excellent customer service and techies.
Don't be fooled by another company calling themselves Geeks Sydney. They ARE NOT Geeks2U. My flatmate confused the two used Geeks Sydney and it ended up costing her $1400. She could have bought a new laptop!!!

Regards.
Catherine Enright:)
"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments Catherine!”


Verified
5/5

2020-04-04

Peace of Mind

"I am a public accountant and tax agent and depend to a large extent on maintaining an electronic connection to the ATO. Due a change in protocols I needed to make certain changes to my computer setup. After considerable time and effort on my part and several calls to their help desk I had to concede that I was in trouble as I could not make the necessary adjustments. I should have admitted defeat long before I phoned GEEKS however when I did the matter was resolved within a few hours. In addition I was provided with some very worthwhile additional assistance with software and prudent practices for ongoing "Peace of Mind ". I am one very happy vegemite!
Michael Behan - Blackburn
"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your feedback Michael, glad we could help! ”


Verified
5/5

2020-04-04

Excellent Servicei

"Very Satisfying and excellent service"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, so glad we could assist!”


Verified
5/5

2020-04-03

Setting up for working from home

"Worked well. The technician came within the time expected. Everything I asked for was done and he had the appropriate equipment with him. Thanks"


Rep reply posted 2020-04-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your lovely feedback! ”


Verified
5/5

2020-04-02

Excellent Service.

"My experience with Geeks was a fast & efficent service
I woukdn't hesitate in recommending them to any Business or feiends.
"


Rep reply posted 2020-04-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback!”


Verified
5/5

2020-04-02

easy to deal with, fast service, friendly staff. Overall a really good experience :)

"quick turnaround time from my initial call, excellent service over the phone and the Geek (Joshua) was amazing. Fixed my issue in a matter of seconds and then continued to improve other issues with my laptop that I had been ignoring. I would 100% recommend Geeks2U to everyone. "


Rep reply posted 2020-04-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2020-04-01

Example of professionalism.

"Very professional and on time. They were honest and flexible with return of my computer.
This was not my first experience with Geeks2U.
"


Rep reply posted 2020-04-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback and your continued business!”