"Fast and professional for me. Ordered a scanner (opticon 2003). Was a little leery with some of the bad reviews and google mapping their address seemed to be just a house. However, order went through fine and a few days later scanner shows up. Scanner looked new and in perfect condition. No problems. Did not have to deal with their customer service because it just worked."

"I'm completely disappointed in this company -- I ordered 6 HID access control units ten days ago and am still waiting for them to come in -- I just got word (after calling them four times for follow up) that they will not ship for another week. This company might be good for ordering a DVD player -- but if you have any serious component that you require you should buy it somewhere else."

"Found the iPad car stand I was looking for in stock and for a better price then ram mount was offering them for. I booked marked them and plan to comeback."

"I live in the states and conduct a lot of business overseas. Gemini was able to deliver a replacement router to us in two business days. Delivery wasn't cheap but the turn around was nothing short of a miracle. Thank you for saving the project."

"Ordered a mc9090-gf0hcjfa6wr that has 128/128MB of memory we got a unit that had 60 MB of total memory and even less of available memory. The issue wasn't with the difference between total and available memory but the issue was with the total memory. Since it was showing a total of 60MB means that the wrong product was shipped. Motorola's tech support confirmed this and Microsoft's tech support confirmed that's how the OS displays the information. We couldn't exchange this product we were told that it must be returned so we had it returned, the company then promptly refunded only some of the money, keeping $555.85 claiming restocking fee, even though they shipped the wrong part and it was confirmed by the manufacturers themselves and even one additional authorized distributor of Motorola products.

You charge a restocking fee when you don't screw up the shipping order but right now when told this the company chooses to simply ignore and deny that they messed up the order.

UPDATE 04/05/2011: Authorized distributors of Motorola products and Motorola themselves have confirmed our case. As of 04/05/2011 bank shows no return of any funds. Gemini Computers Inc claim of returning the rest of the funds is false."

"I have never posted an bad review about any retailer in over 15+ years of buying online but GeminiComputers is just that bad.

Their prices are well below the average but that is and that is why I chose to give them a try. I ordered one (listed in stock) item on their website, immediately received an e-mail invoice stating that my order has been processed. I live just two states away and shipping is overnight for even ground packages so I expected the item in the next few days (I never expect for my items to be shipped the same day). I used their online tracking form and it kept giving me a "no such package found" error so I e-mailed them two days later just asking for an update on my order, no response, forwarded the e-mail to their sales e-mail, no response. Tried forwarding the same polite e-mail to every e-mail address that I could find, no response... hmm. So I finally sent a strongly worded e-mail to the original e-mail address warning that if I did not receive a response within 3 business days at 10am that I would have the charges refunded by my credit card company, file a complaint with both the Better Business Bureau and Yahoo (their shopping card processor). Here is the kicker... on the deadline, 30 minutes before the expiration, I receive an e-mail with a tracking number and even worse it looks like they had the item drop shipped from another source.

My complaint with GeminiComputers is not the fact that an item is listed in stock when it was not but the fact that they have zero customer service. No response to my e-mails at all. I just needed a simple "we are sorry but we do not have that item in stock, even though we said we did, and are willing to refund your money". I would have waited for the item to be restocked but no answer at all is just TERRIBLE customer service.

My warning is short and simple, DO NOT use this retailer since they will offer items for sale that they do not stock, you will be charged immediately, and you will not receive any customer support whatsoever. So you can take a gamble that they are stocking your item and that you will receive it in a timely manner.

BE WARNED!"

"This is one of the worst ordering experiences I have ever had! I ordered small part and had my Visa charged 8/19/10. To date, 9/14/10, I have no product and no status. I placed a minimum of three phone calls and two emails inquiring about status and have not received any word back.
"

"Had terrible experience with company. Order a monitor, didn't get a shipping confirmation so I emailed them. Never got a response. Called and found out my order was on backorder for two months. My order online was never updated with this information nor was I called or emailed. Will never do business with them again."

"If there's no need to return an item, then the company functions like most the others. Buyer beware: if you must return an item. They did NOT respond unless threatened to stop payment (2 weeks later). Advertised falsely that an item worked when it had known limitations from manufacturer. Even with a manufacturer tech ticket showing item did NOT work with our equipment (2 techs on their end tried), they still charged max restock fee of 25%. We had 2 of us working on this problem with the manufacturer. I'm ok if there's a tech problem. However Gemini had extremely poor customer service, and poor response time. The minimal savings NEVER covered the time to deal with the issues of returning the product (still ongoing - 1 month later). I'll never recommend this company."

"Excellent source for purchasing security items. Fast shipping."

"Was easy to place order. Received notification of order placement and shipment information."

"I ordered several burglar alarm parts from them. Their prices were excellent compared with others on the web. I paid for three-day shipping and I did indeed receive the order three days after placing it. I received the tracking number via EMail the day after I placed the order. One minor criticism: you have to wait to get the tracking number EMailed to you and there is no way to track your package from their web site."

"Ordered labeling software with 2nd day air from Gemini Computer, had my card charged and 5 days passed without hearing anything. When I called, they said my order had been canceled and didn't offer a valid explanation.

Should've known better than buying discount software online - scam site, through and through."

"Ordered Photoshop CS2 from them, and it was a very smooth transaction. Had a great price, and the shipping was fast and packed really well. I was very happy with this transaction. Will look to do business with them again in the future. "

"I placed an order for Symantec Norton Antivirus Corporate 8.1 Small Business Edition 25-User on their web site.
The site indicated that the item was in stock and I later received an order confirmation.
Next, I received an order cancellation saying that the item was not in stock.
However, their web site still showed it as being in stock, at a higher price.
they wasted my valuable time and lied to me about the product being out of stock, just so they could raise the price.
I will not buy from this company again."