"As a totally new customer, I got treated as if I've been purchasing from Genitech all my life! (unlike some other comps.)
Good and fast help/sales service/processing speed/prices.

Highly recommended"

"+ Good service
+ Excellent prices
+ Good shipping

- Limited availability of some items

I ordered a BFG 6800GT from this store on Oct 27 2004. The BFG 6800GT was the less expensive of the 6800GT they had for sale.It was already back ordered so I decided to wait for them to have it in stock. After 2 weeks of waiting they got XFX 6800GT in Stock witch was selling for 2$ less. So I e-mailed them to change my order of the BFG for the XFX. Within minutes my order was changed and the package was shipped on the next day. I think this store has good service but also that they have some difficulties finding rare items."

"I found my experience in dealing with Genitech computers to be very satisfying. I am sure many of us are anxious about large purchases, particularly as important as a new computer. Quality of service is something I always use as a deciding factor in making a purchase decision. I chose to approach this company based on its website, which allowed me to price a custom gaming machine within seconds.

Ali helped me over the phone to choose the parts I wanted. He was more than willing to customize his "standard" package to substitute exactly what I want. He also made suggestions, some of which saved me quite a bit of money. He explained to me why I did not need certain more expensive features. I respect him for being honest and upfront with me, because that way he put my interests above his own. This is quite rare in the world of computer manufacturers.

I found him to be very professional and customer-oriented. He responded to my questions on time and made this purchase a pleasurable experience. I will recommend him for custom-made gaming rigs."

"Very nice store with great communication via e-mail and phone. The employees is very courteous and making the best possible to please me even when i did a payment mistake."

"Awesome service, great choice, and great prices. My order showed up the next day."

"Another purchase and another A+ to my favourite Canadian online store. Is it just me or are the replies always fast and on point.

I hope everyone can attest to their great customer support.

Thank you Genitech."

"This was my best online and computer purchase experience yet. When the CPU I ordered was out of stock, I received a free upgrade. And although the PS was unavailable, they still managed to get me my order in under a week (most of that time, around 4.5 days, was shipping). I have purchased locally and waited longer. Ali, called and kept me up-to-date."

"Great service, very fast response. I've ordered at 2:30 pm, at 3:30 pm it was shipped and it arrived at 9:30 am the next day (I took express shipping). I've ask questions by e-mail and got answers within the day. I've been ordering on internet for a while and it's one of the best service I had yet."

"Awesome price, So fast email response, Right on time shipping. A+"

"Excellent Customer Service !"

"I've been going to Genitech Computers for some time now and it's awsome! thats why I keep going back ;)
The prices and service are top notch.... Ali's the man :D"

"I have been doing business with Genitech Computers for 3 years now and i'm extremely pleased with the service i receive from Ali and Co. @ Genitech. Great prices, great customer service and excellent advice is what i get everytime i buy something from Genitech, that's why i deal with them exclusively."

"I have purchased from Genitech in the past and absolutely love there service and support. After my initial purchase I was experiencing difficulties with my OCZ Memory. So I called Ali at Genitech and he was able to determine the problem and replaced my memory the next day. I was extreme impressed with the service and the quality of hardware that Genitech provides!"