"You order something then forget about it until it arrives, then it's like a present. Except in this case bad news meant no news. Until about two weeks after my order I get an email that the parts not available at their warehouse did I want it shipped from a warehouse that did. What century do you people live in and how do you stay in business. Horrible, horrible experience."
"The part came when they said it would and was exactly what I needed."
"Ordered my part on a Sunday, received it on Wednesday and fixed it immediately! Great customer service and excellent shipping support. I will definitely keep this company on my list for repairs that I may encounter! FIVE STARS ALL AROUND!!!"
"Great, affordable and quick shipping "
" The product was delivered quickly and is quite satisfactory."
"Genuine part for our refrigerator repair"
"Ordered part online and received in 2 days. Washing machine is back to working as it should be. Thank you so kindly!"
"I Have Whirlpool Gold Appliances that all have issues from time to time. GRP always has the factory replacement parts. They are not the cheapest but they always have the parts and always deliver quickly. You can rely on this company."
"Website was easy to navigate. Part was exactly as described. "
"The box did not contain all the parts. The springs were there but not all eight plastic parts for the holes they hang on. Instead of four each there was one of one kind and two of the other. Fortunately we could use the old ones so we could still make the repair. My Dad worked for Whirlpool for over 50 years, I expected better."
"I placed my name on their wait list for the part. I received an email that the part had arrived and if I wanted it I needed to complete the purchase. I followed their instructions and paid for the part immediately. Days later, I received another email stating that it was out of inventory again and they would refund my purchase. "
"Excelent service and shipment."
"I put in my correct model number for my LG freezer slid for the right side which stated comparable!!!! it did not fit and now they say I put in the wrong model number, and I have to pay to reship it. Terrible customer service absolutely no help!!! They want you to jump threw hoops sending picture which I did and they still will not send me a shipping lable - DONT ORDER ANYTHING FROM THEM!!!!!!!!!!!!!!!"
"That perfect I need to fix"
"Easy to find the part I needed, ordering was great, part easy to install and works great!"