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Verified
5/5

2009-05-08

"I ordered my Gerber LMF ASEK II on a Sunday before a bank holiday, having reviewed prices elsewhere. The item was listed on other sites at anywhere between 50% and almost 150% dearer. Gerber provided the best price, easy access to part numbers to positively identify the item and a very friendly and professional service. Even simple queries on shipping were dealt with immediately. Not only this, but I recieved it from America to Europe in four days, which was excellent. Thanks Gerber! Lee"

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Verified
5/5

2009-05-02

"good prices and fast shipping, good experience."

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Verified
5/5

2009-05-01

"After much searching on the web for the correct Gerber knife for my needs, I settled on the Gerber ASEK and decided to order it from Gerber-Tools.com I sent a couple emails asking for details and they were quick to respond.
This company had the knives in stock, with the best prices and also something that other online retailers didn't offer- Laser engraving! For only $4.95 I was able to have my name engraved on the blade. I ordered a knife for my self and a co-worker. The knives arrived in under 2 weeks, and the laser engraving was almost an exact match for the original Gerber engraving. Very nicely done.
I wouldn't hesitate to order from this company again.
"

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Verified
5/5

2009-04-26

"The site was very easy to navigate and this is the first time i've ordered a Gerber tool. I've had a Leatherman for 2 years noe as a lighting technician i wanted a multitool that i could use for this purpose and the leatherman just wasn't cutting it. so i ordered a Gerber and am very happy about the decision"

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Verified
5/5

2009-04-23

"Engraving was perfect, very fast processing of order. "

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Verified
5/5

2009-04-20

"The Gebrer brand has an odd referral history with me, it goes back to the Hunter S. Thompson novel,
"Fear and Loathing in Los Vegas," where a guy who
is high on LSD is sitting in a bathtub with what
the author describes, something like, "with a razor
sharp Gerber knife," and that always stuck, for lack of a better pun. So then I finally bought one
last year, a Valloton which I liked very much, they keep an edge even the inexpensive ones,
but somewhat too bulky in the pocket. So I got the ultralight. I just wish it was a bit longer.

thanks

Ed Davidson
"

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Verified
5/5

2009-04-13

"I ordered two multi-tools from this site for my groomsmen at my upcoming July wedding. Rather than a cheesy flask, shot glasses, pocket watches, or other things that are useless, I decided to get the guys something useful and durable. I had each of their names engraved on them, which Gerber-Tools.com does right on site! Although the multi-tools were back ordered, I still received them in a very timely manner and at a great price! I know the guys are going to love these (being firefighters and engineers) and absolutely recommend this site to anyone looking for Gerber tools! Thank you!"

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5/5

2009-04-05

"Gerber tools are great and the online shoppng experience is just as good. I own folding saws, knifes and multitools and have just now ordered an E Tool to complete my bug out bag, which I expect to be just as happy with as the other tools.."

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Verified
5/5

2009-04-01

"Excellent product.Knive is of good quality workmanship.They shiped this out superfast.I ordered it March 25 and recieved it April 1 and thats no joke.I will do business with them again."

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5/5

2009-04-01

"This was my first time on the website and found it very easy to navigate. Also, in searching the multi-plier 800 legend they had the lowest price! Thanks"

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Verified
5/5

2009-03-31

"This store is awsome! It has so many cool items, and very imformative about the products it carriers. I bought a Gerber Multi-Plier 400 Compact Sport Black, for my husband who has been searching for one in stores for months. He is going to be so happy when it arrives!"

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Verified
3/5

2009-03-30

" dear .... if my order is sent to indonesia, I want to receive my order soon, because the product is very difficult Gerber tools available in indonesia "

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Verified
4/5

2006-01-28

"Ordered two Gerber-Multipliers to Norway. Got fast response to my emails. A good price and a helpfull attitude. Was sent within 2 days.

Good store.
"

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Verified
2/5

2004-12-09

"I ordered a gerber 650 military tech kit on Wednesday morning, selecting 2nd day air. It wasn't processed until Thursday, thus my 2nd day air turned into 5 days. Good tool, but only order when time isn't a concern."

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
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Verified
5/5

2004-03-02

"I purchased the gerber multi-plier 650 and the big game cleaning kit. I was pleased with the prices. The order was sent out the same day and I received it in record time. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site