"Beautiful gift and great experience. However, I was promised a Feb. 14th Delivery Date, but then had to rush to a meeting before completing the order. When I returned to complete the order, my delivery date changed to Friday Feb. 15th. This is for my precious little 3 year old niece and I want her to have this ON Valentine's Day. Disappointed!"

"Can't give a 10 until delivery is processed, but very happy so far"

"Everything was just about perfect, though I did have difficulty removing the earrings. Still, it was a pretty simple and easy process."

"I need to receive the gift for the overall satisfaction. The site should be more simplified for checkout"

"I really like the website but can't really determine a better rate until the delivery and quality of the product is determined by the recipient."

"While I was selecting my personalized items, it said :earliest available Feb 13....when I completed the order, the only shipping available was Feb 15 or 18"

"You said it cost $14.99 to deliver BEFORE noon on the selected delivery day, but you didn't say that standard delivery was $14.99. So the customer thinks that standard delivery does not entail a shipping charge...until you get to the order confirmation page where you first find out that standard delivery is $14.99. So this is VERY deceptive! And the customer ends up paying $14.99 for a delivery that could happen any time on the delivery day! And ends up paying $15 in delivery charges for a product that costs $30. I'll never use you again."

"The web site is horribke. You say no shipping on all orders above $60 yet I was charged and you state that there is no special code. When I wrote to you your answer was sign back in and do the order again."

"good experience. good selection"

"Past recipients were very pleased with their gift so I'm doing it for someone else."

"options/templates for personal msgs were good.. made it quick. but delivery charges are higher so compromised for date to 18 feb, however wanted it to deliver by 14 feb :("

"Ease of the use of the site. If I get the gift on a timely bases all will be good."

"first time customer. Like what I see so far"

"Limited choices. Please add more choices. Personalize message is very limited."

"Easy to use the site and find the gifts of my choice"