"Personalized gifts - no charge"

"i dont get why you guys charge for standard shipping when i selected priority. doesnt make sense to get charged for double shipping."

"I thought $10 for shipping was a bit much."

"It was just an online order but simple."

"Ridiculous I had to pay more for express delivery because I was told product was out of stock for regular delivery. Terrible"

"Overnight should MEAN OVER NIGHT!!! Ordering on the sixth and can't get it til the 11th. SALES pitch is b.s.. I've ordered it for my son's birthday on Saturday, the NINTH.THAT IS acceptable to me as OVER NIGHT Please have them here OVER NIGHT B4 THE 9th,"

"$10 as the cheapest shipping option for a $45 purchase is kind of ridiculous..."

"You said you were out of inventory for my gift (the pocket knife) when I choose the standard delivery, so I changed it to express shipping and somehow you had it? Why is that? Now my gift is an extra $4."

"Let me get this straight you can’t do free delivery on the 12th but no problem delivering (for an extra 5 on the 11th) if you’re going to bilk people at least come up with a better lie."

"I believed that you could ship standard rather than express to me, but found this was not the case."

"Easy to order Waiting to see order I purchased"

"It's a very beautiful and thoughtful piece and the order process was easy!"

"At check out when choosing standard delivery I was told there was no inventory and to choose another shipping method. After choosing the more expensive overnight, there was suddenly inventory to be shipped."

"I think your shipping cost is very high. $10 to ship and $11 notebook?"

"I was charged twice for the same order, makes no sense"