"Long time HRO customer wanted to give Gigaparts a try. Best price on Palstar tuner. Had some issues with tracking the order as I needed to be available upon delivery. UPS was helpful in determining the problem. Love the tuner and appreciate all the assistance with customer service. I can see the effort being made to create and maintain a top notch retail facility. "
"Artificial Ground functioned as expected and I'm glad that I have a low pass filter inserted in my feed line. Prompt service and delivery!! Thank You Giga Parts Staff for Your Assistance."
"I have always gotten excellent service from you and updates on orders and fast shipping. When ever I have a question customer service has always been very curtius and imformative and resolved any issues I mite have had.
Thanks Dennis
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"closed on the weekend, bummer. Shipping a little high to close areas. should use postal one price for that. Otherwise very good service and prices."
"Ordered on line and the item was delivered well within the delivery time frame. I will definitely order from them again in the future. Also, good price on the item I ordered."
"Nice to have someone concerned this days about customer service."
"Fast shipping and great packing.. Easy to use website.. Who coulod ask for more??"
"Everything I ordered I got and it was great"
"Giga Parts sells top pro parts such as the Heil Pro Set 3 I purchased. Quality, price, and delivery are all outstanding."
"The mfj-986 had a cracked viewing window. I did not notice it until it was installed. At that point i decided just to keep it, it worked fine other than the crack. Of course i don't know when it was cracked, but the box it came in looked just fine. Sue Stephens from customer service contacted me and replaced the unit with the cracked viewing window. She shipped the new mfj 986 to me in two days with a return shipping label for the broken mfj 986. Great experience shopping at gigaparts and thank you Sue!"
"Purchased new Yaesu FT-450D , to go along with the new Yaesu FT-991 I bought about a month ago.
Excellent e-mail communications and had the rig on the air in half an hour after receiving it."
"Great service and responsiveness to any question I had. Will recommend gigaparts to all my friends. "
"This is the third radio I have purchased from GigaParts, I pay the $6 for expedited shipping and always get my order delivered to Central California on time! Tax free and Free shipping.
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"I ordered MFJ antenna analyzer, great price. FREE shipping is always welcome. A surprise of free cap! Excellent shipping time, fast. Definitely will buy from GigaParts again. "
"Got my order very fast and I am a Happy Camper."
A rep from GigaParts, GigaParts, has responded:
“Thank you for taking time to give us your feedback! I just wanted to make sure you know we are open on Saturday's. Our store hours and telephone hours are Monday - Friday 9AM-6PM. We are closed on Sunday's to give our employees time with their families. Please note the shipping fees do also include the labor cost of pulling your order, packing the order, packaging materials, etc. We greatly value your business and will continue to do our best to offer you low prices and outstanding customer service. Thank you for shopping GigaParts!”