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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-01-29

Excellent customer service

"I made my first purchase from Gigaparts recently and I was impressed with the product I purchased and the customer service I received was excellent. I had one concern about the order and contacted Gigaparts about it, and they responded promptly and answered my concerns to my satisfaction. "

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Verified
5/5

2019-01-29

Great service from a great company

"I have ordered several items from GigaParts in the past couple of weeks. In each event, the transaction was smooth, delivery was quick, and I am pleased with the customer service. Prices are good, and shipping is economical, especially if you spend $99 or more. Very pleased and highly recommended."


Verified
3/5

2019-01-29

I requested an answer and it came as a spam email.

"So I called and got the info."

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Verified
4/5

2019-01-25

Good service, Keyer isn't waht I expected. Cheap piece of c**p.

"Keyer isn't what I expected. Cheap piece of c**p."

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Verified
5/5

2019-01-24

"I got my ft70 dr very fast, super quick delivery , I definitely recommend gigaparts "

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Verified
4/5

2019-01-24

Professional

"Prompt service received package 4 days after ordering reasonable wait time for Customer service to answer. "


Verified
2/5

2019-01-22

Returns????

"Lots of issues just trying to get an RMA."


Verified
5/5

2019-01-21

"Fast service and fair pricing"

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Verified
5/5

2019-01-19

Great service

"My order was completed today and everything was in great shape. "


Verified
1/5

2019-01-19

Canceled my order but did not refund

"They canceled my order because I used a non-US card to check out. They also won't accept my Paypal. 20 days later and the money still hasn't been refunded back to my bank account. I'm filing a dispute to VISA. I had a terrible experience using this website. What a waste of time!"

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Rep reply posted 2019-01-19
A rep from GigaParts, GigaParts, has responded:

“It is our desire to assist you. GigaParts has not received any funds from your credit card company. We have not received a PayPal transaction from you under the name and email address used for this order. Please send the document, we previously emailed you, to supply to your credit card company and resolve the issue. If your credit card company has any questions, please feel free to have them contact us, we are glad to help! 866-535-4442”


Verified
5/5

2019-01-18

Best shipping I have ever had

"Bought it one day, by day to it was packed and going out, free shipping to boot, only hitch was with ups not picking it up promptly then it got hung up along the way and sat for two days"

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Verified
5/5

2019-01-17

Great Vendor

"20 m radio well packed, promptly shipped, and great comms."


Verified
5/5

2019-01-17

GigaParts Is My Go-To Online Retailer for Ham Equipment

"Recently ordered a Rig Expert antenna analyzer. GigaParts had the lowest price - and delivery was quick. Perfect transaction."

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Verified
5/5

2019-01-16

was exactly as represented.

"Thanks for the quick shipment"


Verified
5/5

2019-01-15

Just as promised

"Ordered a Rig Expert. Was backordered, but arrived before promised. On time, good condition and for an excellent price. And the Unit is awesome. Very happy. Gigaparts always delivers!"