"I placed an order on Saturday afternoon. I was pleasantly shocked when I received a shipping notice about 2 hours later!
Three days later I had my order. You have set a new standard for 'those other guys'. I'm a happy customer."
"GREAT SERVICE!! GREAT DEAL!! GREAT ITEM!!"
"The people of Glens Army and Navy, we so helpful, I had to exchange a vest I had purchased for my husband and the person I spoke with on the phone was extremely helpful, and we received the new vest within a few days, very fast service."
"Glens Army and Navy had a much better price for snow boots than either Amazon or Zappos. Their service was superb and their shipping was fast. I highly recommend them!"
"Very enjoyable--product exceeded my expectations and shipping was very fast."
"I searched everywhere for a certain style of Carolina work boots. They had the best price, only closely matched by some other random site I have never heard of. I needed them quick so I paid for faster delivery(fed ex 2day), this is almost where I would of given them a lower score. I guess I am used to receiving a shipping conformation. The saving grace for them is I sent an email asking for a shipping date or tracking number on Monday night (after hours) which they promptly replied to the following day with all the information. The only thing is I found my boots delivered before I saw the reply as I expected it the next day due to processing. Ordered Thursday night(after hours) and received them on Tuesday afternoon. Pretty good overall experience."
"Great price and smoothe delivery. I saved a third off of retail price."
"Store was excellent, great prices and awesome website. Order shipped and arrived on time and was perfect. I would definitely buy here again."
"First off I do not work for Glens Army Navy, with that said, they are a great place to shop. Low prices and low or no cost fast shipping. They are friendly and professional when asking questions about there products. I will be spending my hard earned cash with them again.
Thank you for the great service!
Capt. Gary"
"I was a little scared my order would take forever to get here, but it was shipped out on a Wednesday and here on Friday! Customer service was so/so in that they responded to my emails, but were very short on the phone and the lady seemed a bit rude when she asked me for my order number. Only thing I really had a complaint about was the fact that they never sent me an email with a tracking number, I had to ask for it. Perhaps in the future I will order another pair of boots from them because they do have the BEST prices, I saved 40 bucks on a pair of DOCS! "
"Wow! Great selection, free shipping, and the lowest price on the pair of work boots I could find."
"Great prices, VERY prompt shipment. Will gladly do business with them again."
"I was really disappointed. the price was good but the customer service was poor. I never received an email to tell me if the product has shipped and I had to call to find out and the customer service lady was not very nice actually short. It was this was both times I call. I would not purchase from Glen's again because of this first time experience."
"WOW... WHAT CAN I SAY , HANDS DOWN THE BEST ONLINE STORE I HAVE EVER SHOPED AT. AND CUSTOMER SERVICE IS SECOND TO NONE...I RETURNED AN ITEM FOR A LARGER SIZE AND THEY SHIPPED THE NEW ITEM OUT THE DAY THEY RECEIVED THE WRONG SIZED ITEM... A+.. AND THIER PRICES....... NO ONE CAN BEAT EM..THE BEST ONLINE... THANK YOU GLENS ARMY AND NAVY....."
"Paid extra for faster shipping because I needed them ASAP, shipping was late. The Georgia boots that I ordered were two different colors. One was tumbled chocolate full grain leather, the other dark coffee. The color is similar but the left on has that textured or orange peel look. When I called Glen's they said I could return them (at my cost for shipping) and after they received them they would send out another pair. I called Georgia boot and they acted like it was not their mistake even though it was shipped from their fulfillment center. Needless to say I did not have time to return them so I'm wearing a pair of boots with two different colors. In my job it will only take a week and I can not tell what color they were, but I feel wronged by Georgia and Glen's. My last pair of Georgia boots and will never buy from Glen's again"
RSR Acquisition, LLC