"KUDOS for all that you do.
Thank you for all your support."
"We are very satisfied with the pegboard hooks we continually purchase from Global. Thanks for a good product, good price, fast shipping."
"Product was as described and arrived in a timely manner. "
"I received my order in great time. Everything was shipped in an organized factor. I was very satisfied and would buy again. "
"We always can rely on the staff at Global to take our jumbled information of needs, and come back with cleaned up solutions. When we needed a specific cleaner, they got us what we needed when we needed it."
"Great friendly and quick service with competive pricing!"
"Got what I wanted quickly, Got the Right Items, The whole transaction was affordable!"
"Thank you for the fast service. "
"Global Industrial customer service is patient and courteous. They take the time to review your order as well answer any questions that you may have about your order. "
"Paid for a generator tune up kit on 9/29/2016. Free shipping and attractive pricing so yea. Never recieved any notice of shipping so called on 10-5-16 to inquire. Item not scheduled to be shipped until 10-10-2016. The item was not even a stock item for the seller as one would think.
Be sure to verify a purchase is in stock before hand. Needed the tune up kit as the hurricane is developing along the atlantic coastline and weather inland is expected to deteriorate. Thought it was being ordered well in advance. Misleading sales technique."
"Excellent Quality, great price and prompt delivery and awesome customer service. I will buy from them again. I purchased Global brand wall shelf units."
"Terrible to deal with.. ordered a portable shelter from global.ca for $2196 ...that wou8 be shipped out in 5 to 9 days. they had trouble processing credit card...so received an email asking for info againso they can ship out asap, right after the processed the payment.. an our later I get a email on shipping change.. stating that do to demand of product they don't have any in Stock in Canada or the usa and they would had no idea when the factory would make and ship another one and they would update me when they do.. so naturally I wanted to cancel the order when I got no response to email or phone call about getting a straight answer on timeliness..when other companies have them in Stock.. fighting to get money returned.. fist and last experience with this company ..."
“Thank you for your feedback in regard to your shopping experience with us.
Please note that since your order was cancelled, as requested, you were not charged.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”
"ordered a product listed "free shipping" and they tried to get me to pay for the shipping to get my product. After "promising" to fix it and get the products out ASAP.....after 3 1/2 weeks they could not deliver the product and ONLY refunded my money because I was going to contact EBAY!"
“Thank you for your feedback in regard to your shopping experience with us.
Please contact our Customer Service team at 800.645.2986.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”
"Selection is impressive but updates on lead time need to improve somewhat."
"The product was just what I was looking for and the price was perfect!!"
A rep from Global Industrial, Globalindustrial_Service, has responded:
“Thank you for your feedback in regard to your shopping experience with us.
Your order was processed on September 30th for an item that has an advertised lead time of 6 - 9 business days. The order was shipped on October 6th and shows delivered on October 10th which was within the allotted shipping time.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”