ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-11-10

horrible

"I ordered an Iphone 6 unlocked and the phone they sent me kept getting stuck. I sent glyde an email and they sent me a return kit for the phone and initiated a refund. The phone was in good condition other than the screen getting stuck.

hoping to give them another chance I ordered an iPhone 6s unlocked....... I received an iPhone 6 for at&t and could not even unlock it. Now they are sending me ANOTHER return kit and I have to pay for half of it even though I didn't even get the PHONE I ORDERED. By now I was very frustrated that I had been without a phone for a while now. After rejecting the item, they said they note it on the sellers account and if it happens again they get removed... which means they get the chance to probably scam someone else

I would not recommend using this website because you'll end up getting sent a phone you did not even order!

I ended up buying a phone from apple.. yeah it was more money but the stress of this website is not worth it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-11-09

Uh...I'd like to buy a phone?

"I've tried two purchases with Glyde.com, and neither one has worked.

For the first one, right after I ordered it, they asked me to verify my credit card information in an email. I did that, then heard nothing back for about 2 weeks, despite sending them 6-7 emails during that time. Then I simply got an email saying it was cancelled without telling me why.

For the second order, which was just a few days ago, I ordered a phone using a different credit card, and a few days later, they cancelled it saying they couldn't verify my information. Then they put my account on hold saying that I didn't pass their scam tests or whatever. They then emailed me back saying that my account wasn't on hold anymore so I could try to order it again, but that wasn't true, as my account is still on hold.

I just want to order a stupid phone from the site. I've tried 2 credit cards that have never given me fits before, but neither worked, and the customer service is slow and completely unhelpful. I'm done trying.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-11-05

Simply a no-brainer...

"Listed my device (with helpful prompts from Glyde), waited a few days, and had a sale. I now find myself going around the house looking for items that I could list for sale. It was a simple way to "recycle" unused electronics and make a little money in return - for basically no effort on my part!"


Verified
3/5

2016-11-04

Curious

"I just ordered an iPhone today from Glyde and later on, my account was put on hold! I'm not sure what this means, but I am very curious on to why is this ?? I need answers. I don't want anyone jackin my money. Seriously. I was told about this site two years ago, and I'm just now using it. I never used it before. I thought it was pretty legit because I've seen videos on it and my friend ordered a couple games and phones from this site. He didn't tell me they would put my account on hold. I even know people who's account got suspended! But they did receive their phone..... Idk. I'll give it a couple more days. Says expected delivery day is 4-7 business days ... but from the reviews I've seen , this site sends you your item two weeks later like geeeeez. I'm really nervous tho. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-30

"Quick and easy! I highly recommend using Glyde. "


Verified
5/5

2016-10-29

Go for Glyde

"Whenever I order from Glyde it is 95% of the time well worth it. It's afforfable it's convenient. The only issues I've ever had are the amount of time it can sometimes take to get my order delivered. Sometimes it's a few weeks. Sometimes it only takes a week and possibly less than that. It really is a great resource for games, especially older games. "


Verified
1/5

2016-10-28

Not that great

"Sold a laptop to Glyde. Was not told it was being sold to a repair facility, no repairs were needed on my computer. No phone number to contact, and they only work through email. Seems like only two people working there. Then when I actually received my packaging to send the computer they didn't send the proper shipping information. Complained numerous times about my experience and they have since frozen my account. I didn't think that was how you treated a customer that has an issue that's your fault. Now my computer is being "returned" but I have yet to get it back. Will definitely be using eBay from now on!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-28

gone

"My item was sold quickly and the process was so easy"


Verified
5/5

2016-10-27

Best device reselling site!

"I always sell my used electronics on glyde.com & everything usually sells in less than a week. I know that I'm always going to get top dollar for my old electronics. Glyde makes sure both ends gets feedback right away & makes sure to help if you have any problems. Also, the easy to use packaging is amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-10-27

"Service worked as advertised. No real problems at all, though they do take a pretty big cut for what they do."


Verified
5/5

2016-10-26

Good Price, Good Service

"I have read that some using Glyde lie about what they sell and rip off their purchasers. I told the truth and was paid promptly."


Verified
5/5

2016-10-26

Money for Old Phone

"I was thinking of throwing away my wife's old phone. Made $25 instead with a very easy process!"


Verified
2/5

2016-10-26

Disappointing customer service

"I chose Glyde over Ebay because I thought it would insulate me from having to deal directly with buyers, but I was wrong. You're still dealing with the buyer and any of the drama or tech support they may require, except now all of your communications have to go through Glyde. This wouldn't be so bad except Glyde takes a full work day to get any kind of reply, so a simple Q&A with the buyer takes a minimum of 2 work days. One buyer refused my phone and it's now 10 days later it's still not back in my hands. A $64 fee on a $430 phone sale warrants better support and communication than this. "


Verified
5/5

2016-10-26

Heckin good

"I sold a phone and I got money quickly"


Verified
5/5

2016-10-26

Great Experience

"I was very impressed with the ease of the process. Customer service was great. I had an issue where the box to ship my phone was delayed and the were very responsive to the situation. Overall, great experience. "