"The charge cable and AC adapter I received are of extremely poor quality. The cable is old enough that it was turning yellow and bits of plastic were falling off when it arrived, and the AC adapter appears to be the wrong voltage as it is incapable of charging an iPhone 5S."
"Glyde has done this multiple times and really needs to improve this. I have ordered six phones from Glyde, I only received two.
The other four the seller did not ship. I know that Glyde mentions "it is out of there control because of the shipper" but come on! Implement a process where you ping seller's every now and then just to see if they are still selling the device.
I would NOT recommend Glyde - go through eBay - user's actually respond there."
"I purchased an I phone from Glyde that is use less to me. The previous owner still has it under their email and password. Sent out many messages to Glyde with no help what so ever. Don't waste your time or money. "
"Worst Customer Service Ever. I cancelled my order about an hour after placing it. (They give you 24 hours to cancel). Then about two days later I receive a confirmation that the box has been sent and I look and see there is a charge on my account. I contacted them about 8 times and have not heard back. Don't buy from here."
"I haven't received the cell phone yet and I am already disappointed with Glyde. It's my fault, I should have done my research on Glyde before buying the phone. But I was in such a desperate need of a working phone, thinking it would be in my hands within just a few short days. But nope, I probably won't have it for another 2 weeks because the seller has to wait to receive a kit from Glyde, then the seller will have to send it at their own convenience to me . Not to mention it took about 3 days to verify my payment alone. I wish Glyde just had these phones in stock themselves, instead of having to depend on the seller's word. If I had known the phone was coming directly from an individual and not Glyde, then I would have just used my local craigslist. Plus I would have had a phone a lot sooner. Anyway, I hope the phone is as described per the seller. If not, I don't even want to think about the ordeal I'll have to go through trying to return it and getting my money back. I will never use Glyde again nor recommend it to anyone."
"Ordered a phone...did not arrive. Which of course is do to the other party not fulfilling their obligation to send the phone. But Glyde, acting as go between seems happy to sit back and not take responsibility of any kind. Two weeks later, have not received my refund. Customer Service is barely present, and seems to depend on form responses to questions. "
"Everything went well. Sold my old iPhone 4s for $74 (-$14.10 Glyde fee & shipping). Just withdrew $59.90 directly to my bank account."
"Worst online purchasing experience ever. This first seller changed their mind. The second was so late I purchased elsewhere. When I tried to cancel, my emails were ignored. (you can't talk to anyone on the phone as there is no published number). They finally sent me a notice of shipping (and billing) after I ordered from someone else! The whole frustrating experience took nearly a month and it is still not over."
"Bought a certified IPhone 5C. Price a bit more than some other sites but none of the others offered certified.
Phone arrived very quickly in like new condition. Very satisfied."
"Always quick and I love that this service exists - I only wish it had fairer pricing and more complete product listings for more than just Apple products."
"Really easy and fast. No hassles!"
"I sold my first one year old smartphone on eBay where I got a good price, but it was more of a hassle. Later, I checked several other services like Gazelle, who offered little or nothing for the two year old phone I had. I then sold that phone and the next on Glyde for a good price and minimum of hassle."
"The is the best reseller I have ever dealt with, they are true to their word and give you the best price for reselling your item.
I would recommend this company to everyone"
"I like how fast and easy it is to buy and sell on glyde!"
"Satisfaction whether you buy or sell on Glyde......,"