ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2018-07-03

Easy to find parts.

"All GM parts are on the site and easy to find. So far so good."


1/5

2018-06-12

Very bad to deal with

"Customer service would not speak with me at all. Called over 50 times and left numerous messages and nobody would answer or call me back. Wrote emails to thier customer service asking them to call me or at least answer when i called them. I got 2 email responses saying that i had to just order online and couldnt get any more info. Then they ignored every other email i sent to them asking for info on ordering and parts. I did need the parts, soni did make an order hopeing it was even a legit company and i did recieve my order correctly and in a timely maner. "


5/5

2018-05-28

great

"very good will always buy from this site"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-05-26

Excellent site for GM car parts.

"Was easy to navigate thru the website in order to find parts specifically for my car. Prices were competitive with other car parts sites. Shipping was reasonably quick but l believe rates are based on the amount of your order instead of actual weight, size, etc, which l'm not too crazy about."


5/5

2018-05-24

Every thing I expected !

"Looked up the part, Confirmed the part with more info. Ordered the part and put in my VIN #. You confirmed compatibility and the order and I had the part I needed in 3 days. No B.S. Just a good job !
Thanks, Bill.
"


5/5

2018-04-24

Great service and the product arrived days ahead of what I was hoping for.

"I have ordered parts online from other suppliers, but none that ship as quickly as GMpartsdepot. Thanks"


5/5

2018-04-24

Purchase

"Great service and pricing, VIN confirmation gives added reassurance"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-19

Great service

"I ordered a few parts to try their service and I must say that I was very pleased. Fast delivery, 100% genuine parts, competitive prices and reasonable shipping charges. Also, their customer service is absolutely top notch. I don’t think I will ever use my local dealership for genuine parts anymore if I can conveniently order everything from gmpartsdepot and have the parts I need at my door in a couple of days."


5/5

2018-04-04

drivers` side door pillar handle/molding

"I found the handle/molding I was looking for at a FRACTION of the cost@ GM PARTS DEPOT, of what I had found on Amazon. I thought it was too good to be true,but it WAS true.To top it off,I had a couple of email correspondances with"Chris",very helpful person. My part was shipped via fedex overnight.I received it in 3 business days.It`s hard to find any faults when the business you`re dealing with just flat out does it right.In the future,should I need any parts for my truck,I will be back, THANKS for the great servise Chris !!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-03-23

service rapide et bonnes pièces

"très bien, à recommander."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-03-21

Great GM Parts at an even Better PRice

"the website is straightforward and easy to use. Seller is also extremely communicative."


4/5

2018-03-19

parts order

"The only thing I was not happy with is the shipping charges. I think there should be a option
on how quick you want the parts to help in lowering the shipping charge.
"


5/5

2018-03-14

Great customer service

"They contacted me to correct my order according to the VIN. Awesome customer service. They actually care that they send the correct part. Cool !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-19

Extremely satisfied

"Easy navigation of site. Comprehensive availability of merchandise and vehicle match. Excellent prices. Quick answers to questions. Fast check out and delivery. Only 1 draw back is the delivery cost. Extra option would be regular parcel post.
Highly recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-16

2017 Canyon

"As a first time customer of GM Parts Depot I am very impressed. I contacted them through they're website with questions about wheel centre caps Friday after 6pm. I got a reply within 10 minutes and then communicated with Chris. He answered all my questions thru many emails. He helped me customize my shipping so I could receive them at my super box (Canada Post). He replied to me Saturday morning to confirm the shipping and when it would ship. I received them Thursday in Halifax, N.S. The best part is they were 75% cheaper than my local dealer, and genuine GM parts!
Thanks Chris for your good service!

Kevin B
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process