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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5


1/5

2002-08-13

"Ordered an original samsung ctl memory stick, as it was listed on their web site. Got some noname 3rd party broken stick.
Email on their site doesnt work, RMA says your order has expired.
Will try to call them again or cancel through credit card.
"

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1/5

2002-07-27

"In short: Don't GoGo there.

I have ordered from GoGoCity.Com once before, and didn't have a problem.

This time, I ordered a pair of 256MB PC800 ECC Rambus memory modules from them. If you are not familiar with these, they have to be installed in pairs, and have to be the same memory size, speed, and density (e.g., single-sided or double-sided).

They sent me one double-sided and one single-sided module.

Totally useless.

I called them up to get one of the modules replaced, and spoke to Christie. She was very friendly, but unwilling to cross-ship me a correct module. I ended up having an RMA issued for one module, and paying to have another one overnighted to me--which cost near $30 in shipping.

I received the replacement memory module, it is single-sided, and a different speed than the one they sent me.

Totally useless, in other words.

I've gone ahead and ordered a new pair of modules from Googlegear.Com.

It is Friday evening as I write this, and GoGoCity.Com is not answering their phones. I will call them on Monday to get this straightened out. I'm certainly not going to pay their 15% restocking fee, since this comedy of errors is entirely and solely their fault.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2002-04-19

"Don't order from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site