ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2016-08-04

Left Out In The Cold

"Very disappointed in this tour company"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2016-10-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Brenda, We regret to learn that your tour did not meet your expectations. Please give us a call at 1-800-597-0350 if you would like to discuss your experience. We value your feedback very much.”


Verified
5/5

2016-08-04

Great Vacation

"I had a ball. My second time traveling with go-a-head tours. And my first time traveling alone. I had no problems. I met some beautiful people and shared good times alone the way. The tour guides were very knowledgeable and was able to show me the country as it was in the old days. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-04

Haggis hunting

"We had a great time. David Reid was a wonderful guide. He had a lot of knowledge of all the places we visited. He advised us where to steer clear of on our personal time and gave advice of where we might like to visit on our own. Our accommodations were very nice overall. One hotel needed some major maintenance but the restaurant service and food made up for the duct taped carpet. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-04

Great Trip....Trip of a Life Time!!

"My family and I went on the fourteen day trip to Germany, Switzerland, and Austria it was filled with beauty, culture, and history. It was amazing Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-08-03

A captivating journey of peace and wonder!

"What a memorable trip, thanks due to our superb tour guide, Kong, who showed us that Thailand is indeed the Land of Smiles with a culture rich with serenity, happiness and respectful way of life. Experiencing the bustling Bangkok traffic, the fertile land of the mid-country, and the fascinating temples of the north was wondrous, and learning about the people's peaceful Buddhist beliefs was infectious. My lasting impression was that of the wonderful Thai culture. who are never angry or jealous and who believe that your life will be richer and good things will come to you if you do good for others and treat everyone with kindness and respect. I found that this “peaceful” way of life remained in my soul long after my return home. I highly recommend this trip with GoAhead. Among the highlights:
• Being greeted every day by all with a smile and bow with palms pressed; females respond with “Sawadee-ka” (“Good day”).
• In Bangkok, the Grand Palace complex, Wat Pho Temple, Wat Traimit Temple, Anantasamakhorn Throne Hall, Khantoke dinner show, and rickshaw ride to night market.
• Ayutthaya ruins.
• Visiting local K-6 school in Chiang Mai to help students practice English.
• Riding, bathing and feeding elephants in countryside.
• Visiting hill tribal village.
Sukhothai Historical Park
Wat Rong Khun
Wat Phra That Doi Suthep
• Angkor Wat, Ta Prohm Temple, Angkor Thom and Banteay Srei in Cambodia

Our group was terrific, but Kong made the trip extra special, with his fun facts, knowledge, flexibility, accessibility, generous snacks, and down-to earth, kind and friendly attitude. He felt like part of the family. One recommendation: Prices are cheaper at markets in northern Thailand and Cambodia than at floating markets in Bangkok. Everything was superbly memorable!

"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-26

Bucket list item...check

"Almost two months later and I'm still on my natural high. I can't get Greece off my mind. IMO, Go Ahead Tours can go down as being the best at what they do. My initial booking was a breeze. Unfortunately, the date I chose was cancelled but as faith would have it the date I ended up with included an awesome set of people from Colorado, San Francisco and Texas. Getting to Athens was very smooth. Once in Greece, I was greeted by our laid back tour guide. I loved Rob's laissez-faire attitude. At no point did I ever feel that there was nothing that couldn't be fixed, rushed or pressured. The local guides were fantastic!!! Not only were they knowledgeable but kept you drawn in. The hotels were satisfactory. I was very pleased with all the rooms assigned to me. The excursions really touched on all that Greece and the isles had to offer. I also liked that there was down time in between them so that you could do some exploring/relaxing on your own. This tour was the top item on my bucket list and I'm glad I chose GO AHEAD TOURS to check it off. Definitely money well spent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-07-25

Wasn't worth it

"I would say that I am pretty disappointed with my experience with Go Ahead. On the printed itinerary I received, it listed Versailles as occurring on the last day of the tour, so my family and I planned our schedule accordingly. We did not realize that the "last day of the tour" fell on the day of the week that Versailles is closed. We did not learn this bit of information until we arrived in Paris. Our tour director explained that since Versailles is closed that day, we would be going on a different day of the week. The problem is that we already had things scheduled for that day. Long story short, we ended up squeezing a trip to Versailles with another group on a day where we had to cancel and rush through other activities. We were very unhappy with this. Most of the trip was "free time" so one of the only activities we scheduled with the group was mismanaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-25

A Wee Bit Of Heaven

"I tried to send this review I hope I have better luck this time. My trip was the best! Our tour guide Ronnie, Coach driver Colin, and shot gun Alex, couldn't have been more accommodating.
Include all the people on the tour, the BEST!

Hats off to all and I would plan another trip soon but it would be hard to duplicate this group!
Kudos!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-24

Happy Ending!

"My friend and I had a bumpy and scary start in Milan Airport for no one from Goahead Tours there to greet and take us to our hotel in Lecco. We missed the connecting flight from Frankfort to Milan due to 3hours delay of Lufthansa Airlines from San Francisco. Once we joined our group in Lecco, we had fun touring all the beautiful cities while being informed by all those experienced and knowledgeable local guides of the history, culture, and religion of all those places. It was a worthwhile trip! After we got back, we wrote a letter to Goahead Tours manager of the Emergency Team to complain about our ordeal of the trip from the airport to the first hotel and the lack of concern on the Tours part. We also requested reimbursement for the cost of our travel to the hotel. Thanks to the understanding of our unique circumstances, the manager graciously agreed to our request which made us feel that Goahead Tours is a reasonable and dependable tour company after all. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-23

Cruising the Alps

"Go Ahead's tour of the Alps is most definitely a favorite for my group of friends. We travelled the first two weeks of June. The weather, though showery, was mild and the places we stopped at were not yet in the "summer mode" so we were able to enjoy the real essence of European life. We had a fantastic tour guide who made us comfortable on and off the bus, and a great bus driver, who drove us through some of the most spectacular sights in Europe. The cities and sights we visited allowed us a very inclusive but not hurried trip through six countries. I highly recommend this trip!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-23

Aloha!

"Besides being a Beautiful place to visit, the people were amazing...from the tour guide, Pat, the Hawaiian people were so kind and accommodating and the fellow travelers were a joy to be around and a pleasure to explore the excursions that we undertook! We had so much fun and I would recommend Hawaii as your next destination!

Aloha Everyone...Mike : )
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-21

Wonderful trip with beautiful sights!

"I have no complaints about my experience with Go Ahead Tours. Jurgen met me at the airport just as I walked out of customs and off we went on the bus to Lucerne, Switzerland.
Jurgen is a very good tour guide and also a very nice guy. He really knew a lot about the sites we visited. He took care of all of our needs and did a good job informing us of the plans for that day or the next day.
The bus driver Laurent was an excellent driver and also very friendly. He navigated the big bus through some very tight spots while driving on the switchbacks and through very old towns and villages with their narrow roads.
The places we visited were all good. I wish we had the time to stop in Geneva and see the lake.

The hotel accomodations were all good as were the meals.

I will travel with Go Ahead again and look forward to it knowing that it will be a first class tour.

Bill Blocki
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-20

Excellent tour.

"Tour well run. Plenty of time for optionals, knowledgeable guides."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-07-20

short and sweet

"I loved the tour! i met a great couple, Edna and David. i wish i could travel with them again.

i would like to visit Iceland again but in the winter time. i don't like in Maryland but am willing to travel back to Iceland to go inside a glacier.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-19

Vacation of our lives!

"This was a vacation we had wanted to do for years. We had a blast! We saw and did things that we would have known nothing about without our Go Ahead tour guides. Paul was fabulous!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges