ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-11

They're called Haligonians!

"Just one of many things that we learned on the trip; the people of Halifax are called Haligonians."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-09-10

Great Tour Director makes for a good tour!

"Our tour director was GREAT and the places that we traveled to were great as well, wish that the hotels that we stayed in had been better. 3 of the 6 were not very good and 1 was just plain bad. Overall the tour was good and we mostly had a great time. Not sure if I would use them again just because of the hotel situation. The only other thing that I think that should be made perfectly clear is that you WILL be handling your own bags, up and down stairs, aboard trains, ferries, ect, not that you may have to. While I had no problems with taking care of my bags, others may not be able to and I think they should be aware up front that it will be required."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-09

Excellent experience

"Our experience with Go a head tours is excellent , regarding the tour director & hotels location & transportation !
My daughter & me enjoy all of our trips with Go a head tours especially the most recent one ( Germany- Switzerland -Austria & Budapist
I highly recommend Go a head tours to all of my friends& I am looking forward for more trips with Go a Head tours in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-09

What a Great Company

"I have travelled with Go Ahead and 2 of it's sister companies now for almost 10 years and 8 countries! I wouldn't even consider travelling abroad with any other company, they handle EVERY detail and all you do is pack your bags and go! I love not having to worry about anything on my trip, except maybe where to eat from time to time and what souvenirs to buy. I would recommend Go Ahead to anyone even thinking about traveling, once you've been on one tour you won't want to travel any other way. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-07

Great week in Paris!

"Three years ago I took the Go-Ahead tour of Japan and enjoyed it immensely, so now it was time for Go-Ahead to show off Paris and it was a great time I had. It is a city built for entertaining tourists as well as itself. Just like you see in the films, so many of the streets are narrow, the chairs of the many cafes and restaurants crowding the sidewalks. And the food of course is French. Parisians proved friendly with a "bon jour" for you in every store. From Notre Dame to the Eiffel Tower the city is one amazing architectural structure after another, although you might take time to reflect on how gigantic art, from the Louvre Museum to Versailles, rests upon the foundation of gigantic, authoritarian political power (what did those Parisian women think when they marched on Versailles in 1789?).
I also took the opportunity to take many of the side-trips offered and I wholly recommend anyone with an interest in modern French art to take the half-day trip to Giverny to see the riotous flower garden and sublime water-lily pond of Monet's gardens. I also took advantage of one of the free add-on days to visit, on my own through Viator, Mont St. Michel on the English Channel coast, a marvelous piece of medieval architecture.
And to the nitty-gritty: once again, Go-Ahead performed well; airplane tickets and airport trip to and from DeGaulle had no problems, out hotel was on a pleasant street in the Montparnasse neighborhood on the Left Bank; breakfasts were generous, all the bus trips and guest guides were friendly, and best, once again a great primary guide in Patrick, an American ex-pat, who guided us all for a week with good humor and competence. And all in all, comparing to other tour sites, the price was quite reasonable.
Will definitely use Go-Ahad again at some point in time.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-06

Great!

"Best vacation ever, from begining to end! just awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-06

Fantastic

"Everything was fantastic, from beginning to end!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-09-06

naples to rome

"the road trip started in naples with a two night stay at fairly decent hotel with day tour of naples. sorrento was beautiful but the accommodation was less than desirable probably less than three star.all the walking tours were hurried. guides were good. overall tour was good minus less than acceptable hotel accommodations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-09-05

Generally pleased.

"We enjoyed the trip for the most part with two exceptions. We booked the helicopter tour to the volcano and due to the weather conditions it could not reach the destination. We were told that we would receive a refund.

We also booked a moonlight cruse with with an astronomer to point out the different star formations and a sunset dinner cruse was substituted. We informed the guide and the Go Ahead Tours customer service rep who was on the tour and were told that we would be contacted regarding these issues.

It is unlikely that we will continue with Go Ahead unless we here back. This was our second trip with Go Ahead and were otherwise very pleased.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-10-13
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Robert, We're glad you were able to speak with one of our Customer Service Representatives regarding your concerns. You are fully refunded for the helicopter optional which could not run due to poor weather conditions. Regarding the cruise optional, the timing of this optional needed to change due to logistical reasons. We are glad you were able to discuss this with our Customer Service team member. Thank you for your review, and if you have any further questions, please don't hesitate to reach out to us at 1-800-597-0350. We look forward to welcoming you on your next tour in July 2017!”


Verified
4/5

2016-09-05

Tour Guide

"I've taken 2 Go Ahead tours, and the tour guide makes the trip. I've had a great tour guide and and a not so great. That's what makes the difference."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-05

Beautiful

"It was a very active trip with so many beautiful sights to see. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-04

Seeing the world stress-free!

"My second tour with Go Ahead through Portugal, Spain, and Morocco equaled my first experience the previous summer with a Grand Tour of Europe.
The tours are well planned, covering an amazing array of sights, with expert guides to share the art, history, food, architecture, traditions, and culture.
The tour directors have been attentive to every traveler's need and go above and beyond to ensure the trip meets as many goals as possible.
I plan to travel many more times with Go Ahead - the world is now my oyster!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-03

OMG

" It was one incredible day after another. The tour guide was personal as well as informative, we could not asked for a better guide. They even helped us get thru customs. I was so impress with everyone in that any questions that we had, were taken seriously with a quick turnaround, we were important."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-02

The 3 Sisters Incredible Experience!

"My sisters (Alicia, Gladys) and me had planned a trip to Italy for a long time. We decide to Go with Go Ahead Tours, after researching different options. We couldn't have picked a better one.
Since the first contact with Go Ahead Tours representatives, we had a very pleasant experience.
Once we got to Italy, the great experience continued. Not only, with the hotels selected, the meals provided, but also David, the tour director, and all the guides along the site visits. We also met an incredible group of people from all walks of life. These 3 Sisters had an amazing Experience!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-01

Great tour!

"This was a wonderful experience. Not only was Alaska one of the most beautiful states I have been to but it was enhanced by our knowledgable tour director Bob Brown. His advice about places to eat and see was great. I would highly reccomend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A