ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

3/5

2019-07-10

The first tour guide was not very nice and I lost my luggage and I ask her to call you guys and she told me she did not have the number

"Too much of a rush and hurry. the hotel of the Galilee sea was a horrible place they had bugs please don 't let anyone else stay there. "


Rep reply posted 2019-07-31
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Dear Joy,
Thank you for your feedback and for letting us know about your situation with your hotel and Tour Director. We truly regret you experienced this extremely uncommon situation and that your Tour Director did not assist with this better. Our On-Tour Emergency Support phone number is on each Go Ahead nametag—please know that this team is available 24/7 to deal with issues just like these. We hope that despite this you were able to make some great memories of your time away


4/5

2019-07-10

Italian Riviera Tour- Che bella!

"My mom and I very much enjoyed our time on this tour-this was her first time in Italy, so it was a good chance to see a lot of the major sites! Our tour director, Andrea, was amazing and went above and beyond for my mom and I are for the whole group. He was also very informative to teach us about Italian culture and the places we were going, while also being friendly and approachable. I do wish there was a little more free time built into the days-often the hour and a half of free time was just enough for lunch (which takes forever in Italy, lol) so if you'd often have to choose between eating or exploring the area. We also had a stressful train situation because our group was too large and had too many bags for the train-wish we had a private bus for that transportation. Otherwise, we had a wonderful time and I would definitely recommend Go Ahead Tours. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-07-08

Fantastic

"My daughter and I had a great tour! Our tour guide was outstanding in his knowledge and keeping track of all the details for everyone. Hotels were very nice and all were centrally locates with excellent customer service. The meals were wonderful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2019-07-08

Italian adventure

"We loved our 9 days in Italy. Our tour guide, Sylvana was just our style. We loved getting up early to beat the heat and the crowds. We especially loved our excursion to San Gimignano and the Tuscan countryside. We loved the small size of the group and our fellow travelers became like friends. It was our first experience with a tour group and we enjoyed it very much! We will definitely consider another tour with Go Ahead tours.
"


4/5

2019-07-08

"Overall we thought the tour was very good. We enjoyed ourselves very much. This was our second time travelling with Go Ahead. Our experience this time was different as the tours that were booked were not as enjoyable and detailed as the last time. The countries that we visited were beautiful and very welcoming. We also found that this tour director was a little bit unorganized. We almost got lost at one point. He was friendly and nice but needs to work on organization skills. Will definitely travel with Go Ahead again as they take care of all of the things that you need. It's a relatively stress free way to travel"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2019-07-08

Barcelona, Madrid, Seville

"Great trip in June. The best tour guide ever.... Elisa. She is from Spain and was so passionate about Spain. She shared information about Spain that only someone from Spain could do. Loved that we went to different cities. Would recommend this trip!"


5/5

2019-07-08

Beautiful countries

"This tour covers lots of ground..beautiful ground but that said it is not a Tour for those who need physical activity as a lot of time is spent traveling on the bus. The experience was wonderful and the staff are incredible. We loved Ireland and Scotland and would definitely recommend this company for tours."

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-07-07

Exceptional Experience!

"From start to finish our accommodations were outstanding, our meals were great, and the services provided by EF Go Ahead Tours were exceptional. Everyone on tour had a fabulous time!"


5/5

2019-07-07

1st Go Ahead Tour

"Fun group, excellent tour guide, experienced and personable drivers and beautiful sites. Superb planning for memorable experiences!"


5/5

2019-07-07

Well Done

"This trip was well-organized. Information including flight
agendas, the daily schedules and helpful tips were provided prior to the day of departure. The hotels were very fine. The tour guide was phenomenal. The meals that were scheduled were excellent. All guides at the various sites were knowledeable and had a gift of personality along with knowledge which enhanced the various experiences for the travelers. Our general tour guide dealt with all issues immediately and facilitated a smooth and enjoyable experience for all. Smiles and laughter along with new understanding and amazing stories of history were a part of every day.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-06

Amazing Trip!

"What a wonderful trip this was! Very well planned and excellent professional knowledgeable guides! Will absolutely travel with them again. Our main guide Kurt Hoffman made the trip very memorable. He was fantastic! Our drivers were very experienced and we always felt safe. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-06

Tour Director Recommendation

"Steel was the best tour director. Request him if at all possible.
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

5/5

2019-07-05

GOAHEAD THE BEST

"I have traveled with EF for many years. I had some issues with the student division and decided to give GOAHEAD a try because most of my travelers are not students. This was without a doubt the BEST trip ever! We had the BEST tour director, Fabio Sgringa and the itinerary was fabulous. We all loved the relaxed mood of the trip. There was time for individual desires to be met, and the group activities were really fantastic. We saw so many beautiful things and experienced Ireland and Scotland in a special way. The hotels and food were top notch. Fabio arranged for some special place to eat lunch and a couple of extra things to do that were perfect! Everything about this trip was absolutely AWESOME. I will use GOAHEAD again, but we must have Fabio! (He's been our tour person three times and he is the best!) I honestly felt like we got our money's worth and can't wait for the next trip! I would also like to thank the people who helped me arrange our tour. They worked to get my itinerary like we needed it and were so very helpful with all of my questions. If you are looking to travel, give GOAHEAD a call! You won't regret it! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-07-05

Amazing Tour and Guide!

"Incredible! Athens and Greek Islands tour was the best. Alexandra was the most competent, organized and funny tour guide ever! Highly recommend! Accommodations were outstanding! "


5/5

2019-07-05

Amazing Ireland

"Stayed in great places, and saw the beautiful countryside and big and small cities.

Many things you expect to see, but many our tour director added just for us.

Excellent bus drivers that took us thru winding narrow roads and places only their abilities could get us to.

When you do Go Ahead, you can't think about any other tour company. The tour guides always go above and beyond just doing their job.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process