ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2019-05-08

Majestic Tour!

"South Africa and Victoria Falls is the most amazing tour. The accommodations and food were excellent. Our tour guide Duane was a plethora of information! He should have a job on the Discovery Channel... loved, loved, loved the itinerary. Just right amount of activity and free-time. Will definitely travel with Go Ahead Tours again. This was my second tour with the company... first was with EF Tours and Go Ahead is far superior. Hats off to you all! Great trip! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-09-18

Another perfect vacation with GoAhead Tours!

"Our trip to Japan in April was perfect. The itinerary enabled us to see a lot of the country and the major highlights in Tokyo, Kyoto, Osaka, Hakone, Hiroshima and surrounding towns. We had opportunities to use the amazing subways and bullet trains. We did a lot of walking, too, which worked off the many interesting Japanese meals we consumed along the way. This trip was on my bucket list for a long time, and I'm so glad I decided to go during cherry blossom season. We had two excellent guides during the tour who kept us informed and moving. This tour also offered a good amount of free time for exploring on our own, and since all the hotels were centrally located, getting out and around was easy. Everything went off without a hitch. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2018-10-24
A rep from Go Ahead Tours, EFGoAheadTours, has responded:

“Hi Joanne! How thrilled we are to read that you were able to experience the wonderful Mt Denali. We hope you returned home with pictures and wonderful stories to share. Keep in touch!”


5/5

2019-05-07

Exciting tour!

"The trip was well organized at a nice pace for adults. Places chosen were delightful and we learned quite a bit of history about each site. Overall, hotels were of good quality and provided excellent service.. The tour guide, Antonio Capella is our favorite, without him the trip would not be the same. He is always attentive to our needs, flexible when it is called for and structured to keep the trip in pace. I would recommend this trip wholeheartedly to everyone who wants to enjoy Puglia and surrounding sites!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2019-05-07

Santorini Mykonos Athens

"Santorini was excellent but there was not cultural mixing -ex meeting the local folk - very touristy and more about shopping - the food and hotels were excellent - Mykonos was good but still no local fair - Delos was quite interesting and on the return to Athens - we had to be out of hotel and packed by 9 am- then took a flight to Athens around 3 - had a terrible meal across from the hotel which was about 45minutrs from the airport - then had to get up st 3am for early flight and travel another 45 minutes back to the airport before boarding - why couldnt we stay at a nearby hotel to airport and save all that time instead of a very late meal!"


3/5

2019-05-06

Let me explain

"The London/Paris was good. Ali was very professional and was an outstanding tour guide, but the hotels were too far away from the major points of interest for someone who has never been to these destinations. The London hotel was very nice and the food was good. However not only being too far away from the action, the Paris hotel had other issues. The first night the bar band was so loud and didn't quit playing until almost 1:00A.M. Also, I went to the bar one night for a nightcap and they refused to seat me, saying the cash drawer was closed. I walked away and as I pass the divider that separates the bar from the other part of the lobby, I could see a couple being seated. I went over to the person who refused to seat me and asked what was going on.
He was very rude to me in English and shove a menu under my nose and started speaking to me in French. Can not recommend the Paris Pullham.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-05

Amazing adventure!

"First time with Go Ahead, will be using again, next year!

Grand Tour of Italy was amazing from the sites we saw ,the hotels we stayed in and our tour director. Traveling by motor coach from town to town we had an experienced driver who took our safety and comfort seriously. Hotels were comfortable, clean and inviting. Our tour director , Monique Verloo, was a wealth of local information. She was accessible and friendly, making every town we visited easy to navigate with all the information she supplied to us about, shopping, eateries and local attractions we should see. Local tour guides were enthusiastic about the local history.

It was an experience of a life time.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-05

Grand Tour of Italy

"It was wonderful. Everything was well arranged and well thought out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-05

Greek Islands: 14 Days. Amazing Tour!

"We did the 14 day Greek Islands: Mykonos, Santorini, Crete. This tour was AMAZING. We had 25 people in our group which was a good amount. Our Tour Director Kostas was spectacular. He went above and beyond for everyone on this tour. He gave us wonderful binders with information about each area, helpful tips, key words and phrases to practice! When asking for additional recommendations, he provided excellent options.

I would like to suggest that if go ahead purchases the flight for you, that go ahead tries to book a flight that gets you into your first destination at an early time. Our connecting flight from Paris to Athens was delayed and we had horrible turbulence. By the time we arrived in Athens and got to the hotel, we had 20 mins to freshen up and meet the group for orientation. We heard from other travelers in our group that most had arrived 4-6 hours before us. So they were able to get into their rooms and unwind and get acclimated. By the time we got through orientation and were headed to our group dinner, my travel partner and I were mentally/physically exhausted. We didn’t even stay for the whole dinner because we were so tired. In addition, our flight home, we were one of the earliest to leave. We arrived last and left first, that was kinda disappointing. It would have been nice if we had a connecting flight straight home instead of multiple connections. In addition, I highly recommended upgrading your seat by calling go ahead before they book. We had a lot of issues with trying to upgrade our seats and felt that we were given inaccurate information by multiple people.

The tour itself was great. In each city/town we visited we had an informative first day with a lovely group dinner. The excursions offered were different and interesting. Not only did you have educational excursions such as visiting archaeological sites and ancient ruins but there were fun excursions offered such as the Mykonian Spiti Wine Tasting and Lunch Demonstration as well as the Wine Tasting and Lunch at the Vassaltis Vineyards in Santorini.

The pace of the tour was good. There were some challenging days where we had to wake up a lot earlier than expected but it was worth it.

The hotels we stayed in were nice. My one issue would be that when we took the tour, beginning of April, tourist season had yet to officially begin and I was hoping for some sort of view from our rooms especially at the amount we paid for the tour. Our hotel in Athens, faced a wall (we were basically in a basement), our hotel in Mykonos had a nice view of wooded scenery (no water views) and due to the season it rained the majority of the time we were there. Santorini’s view was also of a wall, and Crete we were on the third floor so the view was of the ledge with electrical equipment. I felt that we could have gotten better rooms based on the timing, season, and amount we paid. Overall the conditions of the rooms were nice and clean.

We traveled by high speed ferry between Athens to Mykonos, Mykonos to Santorini. Our ride from Mykonos to Santorini was one of the worst experiences. The ferry was about an hour late picking us up and then the ride itself caused 90% of passengers to be sick. It also lasted a lot longer than expected so by the time we arrived in Santorini we didn’t have as much “free time” as we had expected. Due to this, we got on a different type of ferry from Santorini to Crete. We received our own rooms with beds to sleep which helped because we had to be out by 230 am. The ferry ride I believe was about 6 hours so it was nice to have the ability to lay down and sleep.

The breakfasts served as part of the tour provided a variety of different options and it was nice that you didn’t need to think about where to eat in the morning.

All in all the positives outweigh the negatives. I highly recommend this tour. It was a great way to see multiple cities and towns in Greece. I also highly recommended Kostas as the tour director! We would take any other tours he manages!! We do plan on using Go-Ahead again for another international trip.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-05

London, Paris, Rome and Madrid.

"This trip was excellent. Very nice hotels and awesome food.
Our guide tour guide was knowledgeable, kind and very helpful.
I highly recommend this great adventure.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-05-04

Well organized tour!

"Leonor was an excellent Tour Director. Funny, knowledgeable, organized and a pleasure to be with. Hotels and meals were excellent! Tour guides were informative and interesting but a few were not easy to understand because of their heavy accent. All the stops on this tour including the optionals were very much worth the time and the price. The only negative aspect of this tour was our Air Canada Rouge return flight. This 8 hour flight should include entertainment and complementary drinks. What we experienced was unacceptable."


1/5

2019-05-03

Failed to Deliver on Promise

"Tour was good. Upgrade flight arrangements not made and promises to try and resolve issues were not kept. Always said we’ll get back with You and they never did. Filed BBB complaint today after 9 months of broken promises. Look elsewhere. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-03

Off the Charts!

"Better than I imagined it would be. Be prepared for a very physically active adventure! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-05-02

London, Paris and Amsterdam

"What a fabulous experience! We fell completely in love with each city as we explored the sites and tasted the local cuisine. Our amazing guide, Matt Billet, personally mapped out our areas of interest, guided us through using each cities transportation system and provided historical details which allow us to comfortably venture out on our own. The optional guide tours also allowed for adequate free time to savor the moment and thoroughly appreciate our surroundings. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-05-01

Wonderful Holiday

"Very well organized. Amazing sights. Beautiful well-located hotels. Knowledgeable staff. Friendly. I highly recommend Go-Ahead!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-30

Best Guide Ever, Fascinating Trip

"The trip itinerary was outstanding, covering 3 primary regions of Costa Rica that exhibit the extreme diversity of geography and climate in this country that is smaller than the state of West Virginia. Our guide Rafa was energetic, resourceful, and incredibly well informed and educated about his country. He kept us fully informed and entertained with a wealth of information about the history, culture, and wildlife in Costa Rica. Loved it!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases